Benefit Advocate

Job not on LinkedIn

🕒 2 days ago

🇺🇸 United States – Remote

💵 $14 - $28 / hour

⏰ Full Time

🟢 Junior

✨ Advocate

🚫👨‍🎓 No degree required

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Health Care Service Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Health Care Service Corporation serves nearly 23 million people across the United States through its portfolio of health benefit solutions.

📋 Description

• Managing and coordinating a high volume of service requests (phone, emails, portal, chat) from employees (and their immediate family) of our clients • Educating and assisting callers with understanding, navigating through, and obtaining value of their healthcare and wellness benefits • Providing direction in working through a variety of benefit issues

🎯 Requirements

• High School diploma or GED equivalent • Minimum one year of insurance and/or benefits customer service experience • Ability to effectively organize and prioritize work demands in a dynamic, fast-paced environment • Excellent customer service skills including proper grammar, tonalities and clear dictation • Proficient in Microsoft Office Suite, data entry and electronic mail applications • Excellent written and verbal communication skills • Ability to work a flexible 37.5 hour work week in a 24/7/365 call center environment • Ability to sit and use the phone for long periods of time

🏖️ Benefits

• Health and wellness benefits • 401(k) savings plan • Pension plan • Paid time off • Paid parental leave • Disability insurance • Supplemental life insurance • Employee assistance program • Paid holidays • Tuition reimbursement