Solutions Engineering Manager

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November 21

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Helius Sunlink PV

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Energy • Manufacturing • Solar

Helius Sunlink PV is a company focused on developing high-quality photovoltaic modules for solar energy generation. With a manufacturing capacity of 6. 6 GW, Helius Sunlink PV employs industry-leading technology to deliver efficient and reliable solar products to various projects around the globe. They emphasize technical customer service and maintain rigorous quality control strategies in their production processes.

51 - 200 employees

Founded 2004

⚡ Energy

📋 Description

• Lead and grow a high-agency Solutions Engineering team supporting integrations, debugging, and automation • Establish best practices for technical support, customer onboarding, and developer enablement • Define metrics around support efficiency, integration speed, quality and customer satisfaction • Partner cross-functionally with Product and Engineering to surface insights, shape roadmap priorities, and close feedback loops • Architect automation and tooling (e.g. SDK improvements, self-serve dashboards, AI-powered support flows) • Support high-value customers directly on complex or high-urgency integrations • Coach and mentor team members on technical depth, communication, and ownership • Champion for reliability, simplicity, and performance in everything we ship

🎯 Requirements

• 5+ years in technical roles (engineering, solutions engineering or technical support) • 2+ years leading or mentoring technical teams • Strong coding ability (TypeScript & Rust preferred) • Proven experience improving developer workflows, processes, and automation • Excellent communicator with empathy for both engineers and customers • Deep understanding of crypto ecosystems (Solana preferred) • High agency and comfort operating in a fast-moving, early-stage environment • Nice to Have: Open-source experience or contributions to Solana tooling • Nice to Have: Prior startup experience or work in a small, fast-moving team • Nice to Have: Exposure to pre-sales engineering, enterprise integrations, or technical account management

🏖️ Benefits

• Competitive comp & perks: Market-leading salary, meaningful equity, generous vacation, wellness budgets, and support for learning and travel • High-impact work: Your code will power applications used by millions across the Solana ecosystem, including Coinbase, Jupiter, and Phantom • Ownership & growth: Lead critical initiatives, influence architecture and product direction, and take on more responsibility as the company scales • Remote-first flexibility: Work where you’re most effective with a flexible, fully distributed team • Mission-driven team: Join ambitious builders who move fast, take ownership, and are shaping the future of decentralized apps