Staff Product Designer, Patient

September 27

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Logo of Headway

Headway

Healthcare Insurance • Wellness

Headway is a platform that connects individuals with mental health providers, helping them find the right fit according to their needs and insurance coverage. By partnering with numerous insurance providers, Headway ensures that users can access mental health care affordably. It offers both in-person and virtual care options, and manages the payment and billing processes for a hassle-free experience. The platform's aim is to simplify the search and access to therapy and psychiatric support for users, allowing them to focus on their mental health without the administrative burdens.

201 - 500 employees

Founded 2019

⚕️ Healthcare Insurance

🧘 Wellness

📋 Description

• Design the front door to care: where people first land, evaluate options, and decide to take the next step • Responsible for online search and doctor-referral pathways for patients • Prototype and launch experiments to improve how patients search for care online and with their doctors • Lead design for landing pages and onboarding experiences and other new channels • Translate ideas into production-ready, high-quality visual design • Develop and document reusable design patterns in the patient-facing design system (Helix) • Collaborate closely with PMs, marketers, engineers, researchers, and other product and brand designers • Balance near-term conversion goals with long-term design vision while moving quickly and learning from real user needs

🎯 Requirements

• 8+ years experience as a Product Designer (3+ on a growth-related team), designing high-performing, consumer-facing desktop and mobile web products • Strong visual and interaction design craft • Experience with hypothesis-driven iteration, experimentation, and measurable impact • Ability to translate user insights and business goals into polished, intuitive design • Desire for work that makes a meaningful difference in people’s lives

🏖️ Benefits

• Equity Compensation • Medical, Dental, and Vision coverage • HSA / FSA • 401K • Work-from-Home Stipend • Therapy Reimbursement • 16-week parental leave for eligible employees • Carrot Fertility annual reimbursement and membership • 13 paid holidays each year and a Holiday Break during the week between December 25th and December 31st • Flexible PTO • Employee Assistance Program (EAP) • Training and professional development

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