Staff Software Engineer, Payer

🕒 April 2

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Headway

201 - 500 employees

Founded 2019

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare Insurance • Wellness

Headway is a platform that connects individuals with mental health providers, helping them find the right fit according to their needs and insurance coverage. By partnering with numerous insurance providers, Headway ensures that users can access mental health care affordably. It offers both in-person and virtual care options, and manages the payment and billing processes for a hassle-free experience. The platform's aim is to simplify the search and access to therapy and psychiatric support for users, allowing them to focus on their mental health without the administrative burdens.

📋 Description

• Building a new mental healthcare system at Headway • Using technology to build that future • Making early, foundational architecture decisions that will shape how Headway scales and integrates with payers • Developing applied LLM systems that deliver actionable, trustworthy feedback to providers • Tackling the “one-size-fits-none” problem in mental healthcare

🎯 Requirements

• You have experience working across the stack on modern web applications • Strong understanding of at least one programming language and comfortability with others • Shaped work to achieve company and team goals • Flexed into new technical and non-technical areas as projects require • Committed team member supporting the growth of those around them • Has designed and scaled ML / LLM-powered systems in production • Architected complex systems spanning multiple technical domains or product areas (e.g., publishing npm packages or owning infrastructure depended on by multiple teams) • Driven technical vision and strategy at the organization level, by writing and reviewing technical design documents and participating in quarterly planning activities • Established engineering standards and best practices across multiple teams • Led major technical initiatives requiring coordination across multiple teams • Mentored senior engineers and technical leaders

🏖️ Benefits

• Equity Compensation • Medical, Dental, and Vision coverage • HSA / FSA • 401K • Work-from-Home Stipend • Therapy Reimbursement • 16-week parental leave for eligible employees • Carrot Fertility annual reimbursement and membership • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st • Flexible PTO • Employee Assistance Program (EAP) • Training and professional development

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