Clinic Success Manager

Job not on LinkedIn

March 25

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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HealCommunity

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Healthcare Insurance • Wellness

HealCommunity is a company that addresses the rural healthcare crisis in Texas by offering virtual Health Coaching Groups for patients. They leverage the power of community to aid in behavior changes to improve health, focusing on lifestyle medicine through health-coaching partnerships. Their virtual group health coaching program is led by Board-Certified Health Coaches and is billable to insurance. HealCommunity aims to improve patient outcomes, reduce clinician burnout, and prevent chronic diseases by supporting patients in making healthy lifestyle changes. Additionally, they help clinics implement these group coaching programs, optimizing billing and enhancing patient satisfaction without upfront fees.

11 - 50 employees

⚕️ Healthcare Insurance

🧘 Wellness

📋 Description

• Build, nurture and manage the clinic relationship to ensure their overall success. • Follow a step-by-step onboarding process for each clinic with high attention to detail. • Establish credibility and authenticity with each clinic. • Identifying and training key clinic staff in their partnership role. • Act as a patient advocate liaison between the clinic and HealCommunity™. • Assess coaching efficacy and work cross-functionally to improve operational efficiency to support roles. • Hit milestones and deadlines with extreme accuracy. • Nurture relationship and support the clinics’ needs.

🎯 Requirements

• 3-5 years project management experience • 3-5 years of relationship management experience • Healthcare experience is a plus • Bilingual a plus! • Excellent written and verbal communication skills • Ability to multitask, organize, and prioritize work • Computer and technology savvy required