Service Reliability Engineer II – Claims Operations

Job not on LinkedIn

🕒 April 14

☕ Washington – Remote

☕ Washington – Remote

💵 $119k - $133k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Healthcare Management Administrators

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1986

⚕️ Healthcare Insurance

🤝 B2B

Healthcare Insurance • B2B

<Healthcare Management Administrators> is a service-oriented health plan administrator that designs and delivers high-quality, affordable self-funded health plans for employers. The company provides benefits administration, member portals, customer care, and access to a large provider network in the Pacific Northwest, helping employers manage claims, ID cards, provider search, and care navigation. HMA focuses on improving member outcomes and reducing employer health plan costs through proactive, people-first solutions and experienced plan management.

📋 Description

• Build software and systems to manage platform infrastructure and applications • Improve reliability, quality, and time-to-market of our suite of software solutions • Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement • Provide primary operational support and engineering for multiple large-scale distributed software applications • Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding • Partner with development teams to improve services through rigorous testing and release procedures • Participate in system design consulting, platform management, and capacity planning • Create sustainable systems and services through automation and uplifts • Balance feature development speed and reliability with well-defined service-level objectives

🎯 Requirements

• Bachelor’s degree in computer science or related discipline preferred • 3-5+ years supporting production systems with on‑call/incident response, root cause analysis, and operational ownership for business‑critical applications. • Strong SQL / Microsoft SQL Server experience including performance tuning, troubleshooting, and working with data capture / batch processing patterns (e.g., CDC). • Monitoring + metrics experience using application and OS signals to detect failures and performance degradation, ideally in workflows with downstream reporting (e.g., dashboards). • Experience with file/data integrations and batch pipelines (e.g., extracts, ingestion validation, SFTP handoffs) and stabilizing them through testing and automation. • Proven collaboration in Agile delivery—working with dev/QA teams using tools like Azure DevOps to improve release quality and reliability in production. • Familiarity with QicLink, DocGem, Insight Pro, and Power BI in a claims/operations context is a plus.

🏖️ Benefits

• Seventeen (IC) days paid time off (individual contributors) • Eleven paid holidays • Two paid personal and one paid volunteer day • Company-subsidized medical, dental, vision, and prescription insurance • Company-paid disability, life, and AD&D insurances • Voluntary insurances • HSA and FSA pre-tax programs • 401(k)-retirement plan with company match • Annual $500 wellness incentive and a $600 wellness reimbursement • Remote work and continuing education reimbursements • Discount program • Parental leave • Up to $1,000 annual charitable giving match