Manager, Business Systems

🕒 2 days ago

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Logo of HealthEdge

HealthEdge

1001 - 5000 employees

Founded 2005

⚕️ Healthcare Insurance

☁️ SaaS

💳 Fintech

Healthcare Insurance • SaaS • Fintech

HealthEdge is a company that specializes in providing advanced solutions for healthcare payers through its HealthRules Solutions Suite. This suite includes a comprehensive digital claims administration processing system, care management workflow solutions, and payment integrity solutions, which aim to enhance operational efficiency and improve quality of care for health plans. By leveraging integrated technology and automation, HealthEdge helps health plans eliminate data silos, increase payment accuracy, and elevate member experience, thereby transforming the healthcare landscape for better collaboration and accessibility.

📋 Description

• Own the People & Internal Systems function. • You're accountable for Workday and the 30+ integrations connecting it to payroll, benefits, finance and identity, as well as an expanding set of other internal enterprise tools — keeping things running while driving continuous improvement. • Build and lead a high-performing team. • Manage and develop a team of business systems analysts, coaching them toward greater ownership and technical depth. • Build deep partnerships with HR leadership. • Work hand-in-hand with the VP of HR, HRIS lead and HR operations to understand what they need, translate it into systems strategy, and actually solve the problem — not just take requirements. • Drive delivery accountability. • Raise the bar on project delivery across the team — scoping, prioritizing, tracking and closing work. • Help drive the consolidation roadmap. • The company is actively integrating systems post-merger. • You'll coordinate across stakeholders, manage risk, and keep the integration on track. • Own Claude access and drive adoption across the business. • Manage access provisioning and governance for Claude, and serve as the internal point of contact for enablement — helping teams understand what's possible and put it to work. • Partner with product and engineering as the company's approach to Claude deployment continues to take shape. • Use AI to work smarter. • Bring an AI-first lens to the team's work — using AI tools to accelerate discovery, documentation, root cause analysis and testing. • Help your team build these habits too. • Keep leadership in the loop.

🎯 Requirements

• 7+ years of direct experience owning enterprise systems (at least 3 of those years in a 5k+ employee organization) — Workday and Claude experience preferred. • 3+ years of experience managing a technical team — passionate about coaching, developing and holding a team accountable while still contributing directly to complex work. • Exceptional stakeholder partnership skills — comfortable building trust with senior leaders, facilitating requirements conversations and bringing the right people into the room at the right time. • AI-first — already weaving AI into how you work, and ready to set that standard for your team and the business. • Deep understanding of how HR and people systems support the business — Workday HCM, integrations, HRIS architecture. • Experience with iPaaS or integration middleware tools (Boomi, MuleSoft, Workato or similar) — you've built and maintained integration layers, not just managed tickets about them. • An eye for identifying overly complex processes and developing simple, scalable alternatives. • Comfort with ambiguity — you thrive in environments where the playbook is still being written. • Thrives in fast-paced, ever-changing environments — bonus points for experience with post-merger systems consolidation.

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