Change Manager

Job not on LinkedIn

🕒 December 4, 2025

🏢🏡 New York City – Hybrid

💵 $103.4k - $149.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Healthfirst

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1993

⚕️ Healthcare Insurance

💸 Finance

Healthcare Insurance • Finance • Medicare

Healthfirst is a health insurance provider dedicated to helping New Yorkers access affordable health coverage for individuals and families. With over 30 years of experience, Healthfirst offers a range of plans including Medicaid managed care, Medicare Advantage, long-term care, and essential health plans. The company focuses on providing quality healthcare options, comprehensive benefits, and support to ensure members can maintain their health and well-being.

📋 Description

• Manages assigned initiatives, including workplan development, stakeholder management, change management, implementation, success measurement, and communication of project status to business stakeholders • Partners with IT and Delivery teams in the delivery of technical components within existing frameworks and methodologies required by Healthfirst • Works across multiple departments in the development of business requirements and associated artifacts by developing a deep understanding of business needs, and by collaborating closely with peers, leaders, and staff throughout Operations to ensure the appropriate parties are contributing • Works with team members to develop comprehensive process improvement and implementation plans, assisting with operational readiness efforts to ensure seamless transition from legacy to new • Prepares presentations and delivers oversight reports • Reports status to leadership, and escalates changes, issues, and risks for resolution as needed • Takes initiative, thinks analytically, and works independent of supervision as appropriate or needed • Stays current with technology, processes, and best practices and leverages knowledge to identify opportunities for training and process improvement • Develops, formulates, recommends, and implements decisions regarding policy, standards methods, procedures, and functions

🎯 Requirements

• Bachelor’s degree from an accredited institution or equivalent work experience • Ability to communicate verbally and in writing in a clear, concise, grammatically correct, and professional manner • Proven experience driving business automation projects through phases such as initial business analysis, requirements gathering, development, architecture design, implementation and configuration, integration efforts and ongoing support to end-users • Change management experience that includes defining scope of a project, adhering to appropriate enterprise SDLC requirements, and winning the buy-in of department management and employees • Prior experience working on cross-functional, transformational, and/or other significant complex projects • Strong understanding of business process management and integration methods and tools

🏖️ Benefits

• medical, dental and vision coverage • incentive and recognition programs • life insurance • 401k contributions