Healthy Learners
11 - 50 employees
Founded 1992
🤝 Non-profit
🏥 Healthcare
📚 Education
Non-profit • Healthcare • Education
Healthy Learners is a faith-based non-profit that connects children to medical, dental, vision, hearing, behavioral health, and related support services so that poor health is not an obstacle to learning. The organization helps families navigate Medicaid enrollment, coordinates referrals and appointments, provides transportation assistance, and addresses other health-related barriers to school attendance and academic success. Guided by the mission of the Sisters of Charity of St. Augustine, Healthy Learners focuses on removing children’s health barriers to learning with compassion and community-centered approaches.
Head of Product Management
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🔥 9 minutes ago
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Healthy Learners
11 - 50 employees
Founded 1992
🤝 Non-profit
🏥 Healthcare
📚 Education
Non-profit • Healthcare • Education
Healthy Learners is a faith-based non-profit that connects children to medical, dental, vision, hearing, behavioral health, and related support services so that poor health is not an obstacle to learning. The organization helps families navigate Medicaid enrollment, coordinates referrals and appointments, provides transportation assistance, and addresses other health-related barriers to school attendance and academic success. Guided by the mission of the Sisters of Charity of St. Augustine, Healthy Learners focuses on removing children’s health barriers to learning with compassion and community-centered approaches.
📋 Description
• Lead product strategy, development, deployment, and operational monitoring for Healthy Learners’ technical products and third‑party tools used in the School Health Program. • Drive national‑scale rollouts across Zambia and prepare for multi‑country regional expansion. • Bridge engineering, program delivery, and NGO stakeholder engagement to ensure solutions are secure, scalable, user‑centered, and mission-aligned. • This role involves limited direct interaction with children. • The successful candidate is expected to uphold Healthy Learners' Child Safeguarding Policy and standards at all times, ensuring that all learning materials and activities promote safe, respectful, inclusive, and child-centred practices. • Define and own the product roadmap for Healthy Learners’ technical solutions (internal platforms, mobile/tablet clinical apps, analytics/dashboards, integrations with third‑party tools) aligned to program objectives and funder requirements. • Prioritise features and deployments using impact, compliance, cost, and risk criteria; maintain a clear product backlog and release schedule. • Work with engineering/technical teams and external vendors to translate program requirements into technical specifications, user stories, and acceptance criteria. • Oversee software development lifecycle: design, sprints, QA, UAT, release management, and post‑release monitoring. • Ensure secure, resilient integrations (APIs, ETL, Snowflake, cloud providers) and manage technical dependencies with third‑party platforms. • Lead end‑to‑end deployments of digital tools for the School Health Program at national scale: pilot planning, rollout, training, device provisioning, offline/online sync strategies, and regional adaptation. • Coordinate cross‑functional workstreams (program, M&E, field ops, IT/security, procurement, partners) to ensure smooth deployment and adoption. • Define and own product KPIs and operational SLAs (uptime, sync success, data completeness), and build dashboards and alerts for live monitoring. • Work with M&E to analyse usage, outcomes, and data quality; translate findings into product improvements and program adjustments. • Evaluate, select, contract, and manage third‑party software vendors and partners; ensure contractual SLAs, security and data protection compliance (including Zambia DPA 2021), and performance monitoring. • Serve as the internal product champion across Healthy Learners, communicating roadmap, tradeoffs, and timelines to leadership, donors, government partners (Ministry of Education/Health), and field teams. • Build and lead a small product team (product managers, product owners, business analysts) and mentor team members. • Ensure products meet data protection, security, and ethical standards; coordinate DPIAs and ensure appropriate controls for children’s data. • Create and maintain incident response, change management, and quality assurance processes.
🎯 Requirements
• Bachelor’s degree in Computer Science, Engineering, Information Systems, Public Health, International Development, or related field. • 6+ years product management or program/product leadership experience in technology deployments; experience in NGOs, public health, or international development strongly preferred. • Demonstrated experience managing software development lifecycles, product teams, and third‑party integrations. • Hands‑on technical literacy (ability to read technical designs, APIs, data flows, cloud infra) and experience with mobile data collection platforms, analytics stacks (e.g., Snowflake, BI tools), or relevant health tech systems. • Experience deploying digital solutions at scale, preferably in low‑resource or offline environments. • Proven track record managing government or institutional stakeholders and donor reporting requirements. • Strong product sense and user‑centered design orientation. • Excellent project management skills: planning, prioritisation, delivery under constraints. • Cross‑functional collaboration and diplomacy: works well with engineers, program teams, government stakeholders, and funders. • Data‑driven decision making and comfort with monitoring/M&E metrics. • Excellent written and verbal communication in English; ability to produce clear briefs and donor reports. • Cultural sensitivity, adaptability, and commitment to Healthy Learners’ mission. • Certifications: Certified Scrum Product Owner (CSPO), PMP, or equivalent. • Experience with M&E frameworks and health program indicators. • Familiarity with Zambia Data Protection Act 2021, GDPR and relevant regional and national privacy/security best practices. • Prior experience in scaling government‑run programs and integration with national health/education systems. • Based regionally within Africa-friendly time-zones with regular travel to Zambia to facilitate travel to schools, provincial offices, and regional partner sites as needed (less than 25% travel time).
🏖️ Benefits
• Opportunity for Impact: Play a pivotal role in implementing a program that improves health outcomes for millions of schoolchildren, shaping the future of communities across Africa. • Competitive Compensation: Receive a competitive salary and benefits package that reflects your expertise and commitment. • Professional Growth: Access ongoing training, leadership opportunities, and engage in innovative projects that challenge and inspire you. • Supportive Culture: Join a passionate, dedicated team that values collaboration and mutual support, fostering an environment where all contributions are recognized. • Networking Opportunities: Collaborate with international organizations and enhance your network and influence in the public health sector.
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