Customer Success - Biz Ops

Job not on LinkedIn

February 11

Apply Now
Logo of Hedonist Artisan Chocolates, LLC

Hedonist Artisan Chocolates, LLC

B2C • eCommerce • Retail

Hedonist Artisan Chocolates, LLC is a maker of handcrafted chocolates located in Rochester, NY, specializing in a variety of chocolate products including Valentine’s Day gifts, chocolate gift baskets, and vegan options. The company emphasizes the enjoyment of chocolate as a luxury experience and offers a range of customization options for events and corporate gifts. Their chocolates are crafted with fresh ingredients, focusing on quality and indulgence to provide customers with a delightful sensory experience.

11 - 50 employees

Founded 2007

👥 B2C

🛍️ eCommerce

🛒 Retail

📋 Description

•Drive key initiatives for customer onboarding and support •Manage day-to-day customer communications •Project manage customer onboarding and training •Maintain product FAQ documentation •Update customers on product improvements •Gather product feedback and help define requirements •Contribute to company culture

🎯 Requirements

•Kind and collaborative people •Someone excited to build business functions from the ground up •Experience in a support capacity with customers •Experience with databases •B2B technology experience •Excellent communication and collaboration abilities •Strong problem-solving skills •Eye for design

🏖️ Benefits

•Competitive compensation package •Healthcare •Equity offering of up to .5%

Apply Now

Similar Jobs

February 10

Customer Success Managers help mid-market and enterprise customers maximize their value from Nooks solutions. They onboard new customers and ensure a seamless customer journey.

February 6

Serve as customer success manager for ServiceTitan, driving customer satisfaction and retention.

February 5

Detail-oriented HubSpot CRM Administration Lead needed to support SalesWorks clients in sales operations. Engage in technical administration and direct client interaction with CRM and sales software.

Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com