Clinical Associate

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Heidi Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

🤖 Artificial Intelligence

Healthcare • Consulting • Artificial Intelligence

Heidi Health is an AI-powered medical scribe platform designed for clinicians in various healthcare settings. It helps decrease the time spent on administrative tasks like note-taking, insurance processing, and result finding, thereby allowing clinicians to focus more on patient care. The platform supports multiple types of healthcare professionals including psychologists, dietitians, vets, medical doctors, nurses, and others, leveraging artificial intelligence to enhance efficiency and accuracy in clinical documentation. The goal is to provide an intuitive, efficient tool that integrates seamlessly with healthcare workflows to improve the quality of care and clinician satisfaction. It emphasizes privacy and security, featuring hospital-grade standards to protect sensitive health information.

📋 Description

• We are looking for a temporary Clinical Associate in South Korea to support thorough testing of Heidi’s Korean-market proof of concept • This role is specifically focused on understanding whether the product works for Korean clinicians in real clinical workflows • You will test Korean documentation scenarios, assess clinical quality and usability, and provide structured feedback that helps the team improve the product before wider customer testing • The focus is to help Heidi validate a Korean-market proof of concept by testing: • Korean clinical documentation quality • Local terminology, phrasing, and documentation norms • Workflow fit for South Korean hospitals and clinicians • Product usability from a clinician’s perspective • Clinical accuracy, safety, and trust • Readiness for a hospital proof of concept in South Korea • Identify usability issues, confusing steps, missing context, or workflow friction • Reproduce issues where possible and document them clearly • Provide structured product feedback • Assess whether Heidi’s outputs support safe and effective clinical documentation workflows • Help Heidi understand what Korean clinicians would need to feel confident using the product

🎯 Requirements

• Test Korean clinical workflows • Test Heidi using realistic Korean clinical scenarios, consultation types, and documentation workflows • Assess whether Heidi’s outputs reflect how clinicians in South Korea actually document, communicate, and work • Identify workflow gaps that may affect adoption, trust, or usefulness in Korean hospital environments • Compare expected Korean clinical documentation standards with Heidi-generated outputs • Flag areas where the product feels unnatural, incomplete, inaccurate, or misaligned with local practice • Provide structured product feedback • Test the end-to-end experience from a Korean clinician’s perspective • Identify usability issues, confusing steps, missing context, or workflow friction • Reproduce issues where possible and document them clearly • Prioritise feedback based on clinical impact, user trust, and likely adoption barriers • Participate in feedback sessions with Heidi’s product, engineering, clinical, and commercial teams • Support clinical safety and POC readiness • Assess whether Heidi’s outputs support safe and effective clinical documentation workflows • Flag risks that could affect clinician trust, patient safety, or adoption • Help Heidi understand what Korean clinicians would need to feel confident using the product • Provide practical recommendations for onboarding, clinician guidance, or testing improvements • Help the team determine whether the product is ready for broader Korean-market customer testing • Share South Korea market context • Provide practical insight into South Korean healthcare workflows, hospital expectations, clinician behaviours, and documentation norms • Explain where Korean market expectations differ from Australia, the UK, or other Heidi markets • Help the team understand how Korean hospital clinicians may evaluate quality, usability, safety, and operational fit • Participate in feedback sessions with Heidi’s product, engineering, clinical, and commercial teams.

🏖️ Benefits

• Clinical training or hands-on clinical experience in South Korea • Fluency in Korean • Strong understanding of Korean hospital or clinical workflows • Ability to critically review clinical documentation and explain what is accurate, useful, unclear, unsafe, or unrealistic • Strong attention to detail, especially around medical terminology, documentation quality, and language nuance • Comfortable testing early-stage technology and giving direct, structured feedback • Clear written communication and ability to summarise findings for product, engineering, clinical, and commercial teams • Practical judgement: able to distinguish minor language preferences from issues that materially affect clinical quality or adoption • Availability for a temporary engagement, with flexibility to join feedback sessions across time zones • Familiarity with EMR / EHR systems or hospital documentation workflows • Experience in product testing, localisation, clinical safety, digital health, or healthtech • Exposure to bilingual or multilingual clinical documentation • Professional working proficiency in English.