Senior Integrations Engineer

Job not on LinkedIn

🔥 3 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $160k - $220k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Heidi Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

🤖 Artificial Intelligence

Healthcare • Consulting • Artificial Intelligence

Heidi Health is an AI-powered medical scribe platform designed for clinicians in various healthcare settings. It helps decrease the time spent on administrative tasks like note-taking, insurance processing, and result finding, thereby allowing clinicians to focus more on patient care. The platform supports multiple types of healthcare professionals including psychologists, dietitians, vets, medical doctors, nurses, and others, leveraging artificial intelligence to enhance efficiency and accuracy in clinical documentation. The goal is to provide an intuitive, efficient tool that integrates seamlessly with healthcare workflows to improve the quality of care and clinician satisfaction. It emphasizes privacy and security, featuring hospital-grade standards to protect sensitive health information.

📋 Description

• Own the health of Heidi's strategic enterprise accounts (BILH, Franciscan, and others), including building and maintaining account health dashboards. • Respond to session-loss and integration incidents against a sub-2-hour initial response target, and help define realistic SLAs across incident severities. • Identify recurring failure patterns and drive the architectural improvements that fix root causes — not repeated surface-level patches. • Build systems that live inside clinical workflows: shape how Heidi integrates with the EHRs that run American healthcare, so integrations feel native rather than bolted on. • Turn clinical and billing complexity — payer constraints, compliance requirements, health-system-specific rules — into systems that absorb that complexity so clinicians never see it. • Write clean, testable, observable code for workflows that clinicians, operators, and downstream systems depend on. • Own outcomes, not just code: care whether what you build actually reduces churn risk and improves account health, not just whether it technically works. • Ship agentic workflow functionality — AI-assisted extraction, reconciliation, and drafting — with human review, auditability, and clear controls. • Partner closely with the GTM and Enterprise account teams during US business hours, since our largest customers depend on real-time coverage rather than a 24-hour turnaround. • Operate independently while looping in the NA Regional Integration TL on roadmap, prioritization, and cross-initiative dependencies.

🎯 Requirements

• 5+ years of software engineering experience, with a track record of owning complex, production-critical systems end-to-end. • Direct experience with enterprise integrations and, ideally, EHR or healthcare-adjacent systems — you're comfortable being the person a hospital system's stability depends on. • Sound engineering judgment: you make sensible trade-offs, scope clearly, and raise quality through testing and thoughtful design rather than heroics. • Genuine ownership and follow-through — you take responsibility for what you commit to, communicate early when something changes, and unblock yourself. • A collaborative operator who works comfortably alongside GTM and account teams, not just other engineers. • Full availability during US Eastern business hours. This isn't a nice-to-have: our largest accounts need real-time coverage, and this role exists specifically to close that gap. • Fluency with modern AI coding tools to accelerate delivery, while staying rigorous about correctness and validation.

🏖️ Benefits

• Healthcare, Dental, Vision benefit options • 401k with 3% match • Personal development budget of $500 per annum • Become an owner, with shares (equity) in the company — if Heidi wins, we all win. • The rare chance to create global impact as you immerse yourself in one of the leading healthtech startups. • The opportunity to fast-track your startup career!