Franchise Business Consultant

🕒 May 7

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Logo of Heights Wellness Retreat

Heights Wellness Retreat

1001 - 5000 employees

🧘 Wellness

💄 Beauty

👥 B2C

Wellness • Beauty • B2C

Heights Wellness Retreat is a consumer-facing wellness and spa franchise that combines therapeutic massage, advanced skincare, and cutting‑edge wellness technologies to support recovery, resilience, and longevity. Formerly Massage Heights, the company offers services including Swedish, deep tissue, sports and prenatal massage, facials (including Hydrafacial and anti-aging treatments), and technologies such as cryotherapy, red light therapy, infrared sauna, and salt therapy. Heights emphasizes personalized wellness plans, membership paths for regular care, a signature sensory “Cloud Nine” experience, and franchise opportunities across independently owned Retreat locations.

📋 Description

• Partner with franchisees to review business performance and identify opportunities. • Provide coaching in operations, staffing, training, marketing, and guest experience. • Review financial performance and recommend improvements. • Conduct site visits to ensure compliance and guest experience standards. • Provide coaching to help franchisees reach growth and profitability goals. • Collaborate with internal teams to deliver resources and best practices.

🎯 Requirements

• 3+ years in franchise operations, multi-unit management, or consulting. • Strong analytical skills with the ability to interpret P&Ls and KPIs. • Excellent communication and coaching abilities. • Experience in membership-driven wellness and/or fitness industries. • Willingness to travel throughout the United States regularly (up to 50% of time).

🏖️ Benefits

• Competitive pay + performance incentives • Health, dental, vision coverage • PTO, 401K • Growth and career development opportunities

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