Senior Director, Device Platform Engineering

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Hello Heart

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

🧘 Wellness

⚕️ Healthcare Insurance

Wellness • Healthcare Insurance

Hello Heart is a healthcare technology company offering a mobile app to help individuals track and improve their heart health. The app provides real-time tips, allows users to track their blood pressure, and offers personalized insights to help users manage their heart health more effectively. Hello Heart also partners with businesses, health plans, and labor unions to provide these tools to their employees and members, demonstrating a significant impact on heart health outcomes through personalized and data-driven approaches. Privacy and security of health data are prioritized, ensuring members' health information is protected.

📋 Description

• Own one of Hello Heart’s device product lanes from concept through end-of-life. • Serve as the technical systems owner across hardware, firmware, manufacturing, validation, connectivity, and field performance. • Lead cross-functional execution across Engineering, Product, Hardware Operations, Supply Chain, Quality, Regulatory, Clinical, Manufacturing, and external partners. • Drive executive-level tradeoff decisions across performance, reliability, manufacturability, cost, schedule, quality, and member experience. • Lead product planning, execution reviews, risk management, and milestone delivery. • Partner with suppliers, engineering firms, and contract manufacturers to deliver high-quality devices at scale. • Develop and improve manufacturing diagnostics, calibration, production testing, factory automation, and traceability. • Lead root-cause investigations across hardware, firmware, manufacturing, cloud systems, suppliers, and field data. • Use artificial intelligence and automation to improve engineering productivity, technical decision-making, manufacturing readiness, and operational execution. • Mentor engineers and build organizational capability across Hello Heart’s device platform

🎯 Requirements

• 12+ years of experience developing connected hardware, embedded systems, or medical device products, including experience taking products from concept through commercialization and sustaining. • Strong embedded systems, electronics, systems engineering, and product architecture experience. • Experience with connected device development, including hardware, firmware, connectivity, manufacturing validation, production readiness, and field performance. • Experience with engineering validation testing, design validation testing, production validation testing, production ramp, and sustaining engineering. • Experience working directly with contract manufacturers, suppliers, engineering partners, and manufacturing teams. • Strong program leadership, executive communication, and technical decision-making skills. • Experience building scalable device platforms, not just individual products. • Experience operating in regulated or quality-driven environments, preferably medical device, digital health, healthcare technology, or another high-reliability hardware category. • Experience with product lifecycle management, issue tracking, manufacturing test, quality systems, and engineering documentation tools.