
1001 - 5000 employees
Founded 2015
📦 Logistics
📣 Marketing
💼 Consulting
💰 Seed Round on 2016-01
Logistics • Marketing • Consulting
Helpware is a digitally enabled People as a Services Outsourcer dedicated to enhancing customer experiences for high-growth, market-disrupting, and technology companies. They specialize in providing a wide array of services such as digital customer experience, content control and verification, AI-driven customer service, back-office support, and data labeling. Helpware also assists in areas like digital marketing support, cybersecurity, and software development. Operating globally, they offer culturally aligned and scalable team solutions across multiple countries. Helpware aims to drive brand loyalty and efficiency for its clients by providing human task services integrated with technology solutions.
🕒 August 19
🌐 Argentina, Brazil, +1 more countries – Remote
⏰ Full Time
🟠 Senior
⛑ DevOps & Site Reliability Engineer (SRE)
👻 Ghost score 23%
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1001 - 5000 employees
Founded 2015
📦 Logistics
📣 Marketing
💼 Consulting
💰 Seed Round on 2016-01
Logistics • Marketing • Consulting
Helpware is a digitally enabled People as a Services Outsourcer dedicated to enhancing customer experiences for high-growth, market-disrupting, and technology companies. They specialize in providing a wide array of services such as digital customer experience, content control and verification, AI-driven customer service, back-office support, and data labeling. Helpware also assists in areas like digital marketing support, cybersecurity, and software development. Operating globally, they offer culturally aligned and scalable team solutions across multiple countries. Helpware aims to drive brand loyalty and efficiency for its clients by providing human task services integrated with technology solutions.
• Integrate security into cloud infrastructure, Kubernetes platforms, CI/CD pipelines, and developer self-service workflows • Design and implement secure-by-default patterns for IAM, workload identity, secrets management, network security, infrastructure as code, application deployment, and workload protection • Assess the current security landscape, identify gaps and risks, and establish scalable security practices within DevOps and platform teams • Build automated, risk-based security guardrails across source control, container builds, infrastructure changes, and application deployments using policy-as-code • Strengthen Kubernetes, container, and software supply-chain security, including cluster configuration, workload isolation, ingress, admission controls, runtime protection, dependency management, SBOMs, artifact signing, and build provenance • Partner with engineering teams to identify, prioritize, and remediate vulnerabilities and security misconfigurations across cloud, Kubernetes, and CI/CD environments • Support security incident response across infrastructure and delivery systems, including investigation, containment, recovery, and post-incident improvements • Translate security, regulatory, and audit requirements into practical and maintainable engineering controls • Create automation, documentation, runbooks, and security standards • Mentor engineers on DevSecOps best practices
• 5+ years of hands-on experience in DevSecOps, DevOps, Cloud Security, Platform Engineering, or a related role, with significant responsibility for security engineering and automation • Strong hands-on experience securing AWS or Google Cloud, including IAM, workload identity, networking, encryption, logging, and cloud-native security controls • Deep experience operating and securing Kubernetes and containerized workloads, including managed platforms such as Amazon EKS or Google Kubernetes Engine • Strong hands-on experience with Terraform, including reusable modules, dependency management, policy enforcement, and safe change management • Strong understanding of CI/CD and release engineering, including artifact security, deployment controls, approval gates, trusted builds, and rollback strategies • Experience implementing automated security controls such as vulnerability and dependency scanning, container image scanning, secrets detection, policy-as-code, infrastructure scanning, cloud configuration assessment, and software supply-chain security • Strong scripting or programming skills for automation, integrations, tooling, and operational problem-solving • Experience working in regulated or audited environments and translating frameworks such as HIPAA, SOC 2, PCI DSS, HITRUST, or SOX into engineering controls • Strong communication and technical leadership skills, with the ability to balance security, reliability, developer experience, maintainability, and delivery speed • English: B2+ or higher
• Full-time employment • 12-month+ project duration
Apply Now🕒 July 28
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SDLC