Equipment Service Technician

🕒 June 2

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Henry Schein

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1932

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🤝 B2B

Healthcare Insurance • Pharmaceuticals • B2B

Henry Schein is a global company dedicated to servicing a range of medical and dental providers. It offers a comprehensive portfolio of products and solutions, including practice management software, large equipment, and technology services. Founded in 1932, Henry Schein has established itself as a leader in healthcare products and services, with a commitment to improving health and increasing access to care through strategic growth and innovation across its global operations.

📋 Description

• Provides repair services to customers in a courteous and professional manner. • May also provide basic installation services to customers on an as needed basis. • Provides and maintains the necessary tools of the trade and have readily available to perform installation and repair services. • Complete all on site installation, repair maintenance and test tasks under supervision of a Lead Technician or Project Coordinator. • Follow proper troubleshooting steps to diagnose errors on technical problems and determine proper solutions. • Comprehends customer requirements and make appropriate recommendations to optimize the customer experience. • Maintains and manages proper levels of inventory in van. • Produces timely and detailed service reports. • Attends all required training, which includes but is not limited to Henry Schein Dental Career Development training and specific manufacturer technical training. • Complies with all OSHA regulations as outlined in the OSHA manual and training. • Maintains and utilizes personal protective equipment when needed. • Communicates in a timely manner to all Team Members and HUB dispatchers, keeping all informed of progress of assignments. • Completes all work orders in a timely manner. • The work order should be reviewed with the customer or a responsible staff member prior to departure. • This review should include the time in the office, work performed, parts replaced, and parts to be ordered. • All work orders should be closed daily and submitted for billing. • Submits all job related paperwork within the required timeframes. This includes but is not limited to FDA Forms, expense reports, and any other required paperwork. • Complies with all terms of the Fleet Management Policy including maintenance and accident management policies.

🎯 Requirements

• Typically, 2 or more years of field service experience with demonstrated proficiency, basic mechanical background and customer service background. • Basic troubleshooting skills • Independent self-starter • Basic computer skills • Interpersonal / communication skills • Professionalism • Accuracy and detail-orientation • Working knowledge of hydraulics, mechanical and electrical systems

🏖️ Benefits

• Participates in special projects and performs other duties as required.