Heretto
51 - 200 employees
🔌 API
🤖 Artificial Intelligence
🏢 Enterprise
API • Artificial Intelligence • Enterprise
Heretto is a company that specializes in content operations and management solutions, providing tools for creating, managing, and publishing structured content. Their platform includes features such as content governance, translation management, and an AI-powered assistant named Etto, which helps streamline technical documentation processes and enhance user experiences. Heretto is designed to empower teams in managing documentation efficiently and effectively, ensuring high-quality output and improved collaboration.
Customer Issues Developer
Job not on LinkedIn
🕒 February 20
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Heretto
51 - 200 employees
🔌 API
🤖 Artificial Intelligence
🏢 Enterprise
API • Artificial Intelligence • Enterprise
Heretto is a company that specializes in content operations and management solutions, providing tools for creating, managing, and publishing structured content. Their platform includes features such as content governance, translation management, and an AI-powered assistant named Etto, which helps streamline technical documentation processes and enhance user experiences. Heretto is designed to empower teams in managing documentation efficiently and effectively, ensuring high-quality output and improved collaboration.
📋 Description
• Investigating technical issues not resolved by front-line support • Interacting with customers to understand their technical issues • Managing and resolving escalated issues • Collaborating with customer success teams • Developing code to fix issues • Working with product and QA teams
🎯 Requirements
• Must love hunting issues and helping customers • Strong engineering skills • Experience working with large applications • Experience with major cloud services • Strong English written and verbal communication skills • Ability to work in a flexible team environment
🏖️ Benefits
• Full benefits • Flexible working hours • Great team and atmosphere
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