Principal Advisor – Underground

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Hexagon AB

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

🏗️ Construction

🚀 Aerospace

💰 $200k Grant - Hexagon on 2024-02

Manufacturing • Construction • Aerospace

Hexagon AB is a global provider of precision measurement, positioning, sensor systems, digital twins, spatial intelligence and autonomous robotics solutions that serve industrial and infrastructure customers. Its technologies include high-accuracy sensors and scanners, 3D reality capture, digital twin and simulation platforms, AI-driven analytics and motion control, and robotics designed for industrial automation and surveying. Hexagon’s products are used across construction and infrastructure projects, manufacturing and factory automation, aerospace and space systems, energy and research institutions to enable precise measurement, planning, inspection and autonomous operations.

📋 Description

• Responsible for ensuring retention and customer growth through the following: • Act as a Subject Matter Expert for Hexagon Technologies. • Working alongside regional AMs/BDMs to support them during the pre/post-sales process by defining & scoping technology solutions for mining customers. • Ensure trials and deployment plans contain methods to quantitatively measure adoption and value for the customers • Build reference sites for Underground products in each region. • Contribute to building long term sustainable relationships with our customers. • Work with customers to generate success stories/case studies which quantify business outcomes and value. • Develop a best-practice Deployment, Management of Change and Continuous Improvement Strategies • Support the Sales and Product Release Process • Develop and maintain customer facing and internal training processes and materials. • Provide customer feedback and be a Voice of Customer for the Product team • Support the Product team in keeping abreast of our competitors and competitive landscape. • Collaborate with, support and product management on product deployment and go-to-market strategies • Review and provide feedback to the Product team on release notes as part of the release readiness process. • Mentor the Customer Success team and actively peer review and collaborate with the team to support the betterment of the individuals and team. • Undertake various assigned initiatives that are designed to further Hexagon’s success. • Actively pursue industry participation, including development and presentation of papers.

🎯 Requirements

• Tertiary qualification (or equivalent) in mining, technology, or related areas of business • 10 years experience in mining related business • Subject Matter Expert in underground mining operations and technology applications • Consultancy/advisory experience in a customer-facing role • Experience with product commercialization • Experience working in a matrix organization • Experience working in a product-led operating model • Management experience • Fluent English (written and verbal) • Spanish or other second language would be favorable