Agent, Mobile Inbound, German

Job not on LinkedIn

🔥 6 minutes ago

🗣️🇩🇪 German Required

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Logo of hey contact heroes GmbH

hey contact heroes GmbH

501 - 1000 employees

Founded 2021

🤝 B2B

👥 B2C

👥 HR Tech

B2B • B2C • HR Tech

hey contact heroes GmbH is a company focused on providing exceptional customer service with a flexible work environment that allows employees to work from any location within Germany. They emphasize diversity and inclusion, support employee development through various career stages, and offer profit-sharing incentives. The company is known for its commitment to equal opportunities and employee satisfaction, fostering a collaborative and innovative workplace culture.

📋 Description

• Handling inbound calls related to prepaid products, plans/tariffs, SIM cards, top-ups and basic technical inquiries • Professional project environment with dedicated points of contact • Flexible working hours within the project — you decide when you work

🎯 Requirements

• Self-employed / freelancer status in your country of residence • Residence outside of Germany • Ability to issue proper invoices to international clients (us) in accordance with the legal requirements of your country • Fulfillment of tax obligations in your own country • German language proficiency at C1/C2 level • Experience in telephone customer service is an advantage • Independent work style and strong organizational skills • Long-term interest in participating in the project • Stable internet connection (minimum 50 Mbit/s) • Headset, two monitors, webcam and a capable PC • Quiet, undisturbed home office (no visibility or access for third parties) • Confident use of web-based tools

🏖️ Benefits

• Long-term large-scale project with stable workload • Attractive and fair terms depending on the project model • Personal support from an experienced team • High flexibility — you plan your shifts independently

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