Specialist TMR Sales Accountability Partner

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🕒 6 days ago

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Logo of Hilton Grand Vacations

Hilton Grand Vacations

10,000+ employees

Founded 1992

👥 B2C

💰 Post-IPO Debt on 2024-11

B2C • Travel • Hospitality

Hilton Grand Vacations is dedicated to delivering exceptional vacation experiences to guests around the world. With a focus on creating unforgettable moments, Hilton Grand Vacations offers access to beautiful vacation locations, allowing guests to reconnect with loved ones while enjoying their travels. The company emphasizes a vibrant work environment and is committed to professional development through internships and various career opportunities in hospitality and guest services.

📋 Description

• Conduct investigations into alleged violations of Sales Integrity policy • Ensure compliance through appropriate corrective actions • Conduct assigned investigations in accordance with established procedures • Plan, interview, document review, report writing, and assessment of substantiated matters • Uphold the culture of HGV with high integrity • Recommend solutions considering both team member and business needs

🎯 Requirements

• Experience conducting formal investigations and providing appropriate recommendations • Proven ability to build trust and strong partnerships at all levels of an organization • Strong consultative, listening and communication skills with the ability to convey recommendations and opinions persuasively • Sound critical thinking, problem solving and negotiating skills with the ability to apply those skills to a wide range of HR issues • Ability to apply established policies, procedures, and guidance to routine matters and recognize when ambiguity, elevated risk, or potential precedent requires escalation. • Clear written communication skills sufficient to document investigative findings accurately and concisely in accordance with established standards and templates. • Intermediate level of proficiency with MS Office • Demonstrated ability to set priorities, manage multiple responsibilities, and deliver against deadlines while working independently • Experience working in a sales or timeshare environment (preferred) • Knowledge of employment and labor laws (preferred)

🏖️ Benefits

• Recognition Programs and Rewards • Excellent health care options, including medical, dental, and vision • A people-first culture • Go Hilton: Travel Discounts Program Hilton hotel rates worldwide. • Perks at work: Employee Pricing platform • Employee Assistance Program that supports your physical and mental well-being. • Paid Vacation Time and Paid Sick Days • 401(k) program with company match • Tuition reimbursement programs • Numerous learning and advancement opportunities • And more!

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