Head of Human Resources

Job not on LinkedIn

🔥 1 minute ago

🇦🇷 Argentina – Remote

⏰ Full Time

🔴 Lead

👩‍👩‍👧‍👦 Human Resources (HR)

👻 Ghost score 10%

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Logo of High Scale

High Scale

201 - 500 employees

💼 Consulting

🍽️ Food & Beverage

✈️ Travel

Consulting • Food & Beverage • Travel

<High Scale> High Scale is a performance marketing agency that produces high-volume, social-native video creative using cutting-edge AI and data-driven testing to crush ROAS and lower CAC for consumer brands. They front production costs and operate a no-cost-per-content model — clients pay only when they use the ads — enabling rapid creative iteration, large-scale video production, and optimized ad openers across categories like personal care, eyewear, food, footwear, and home services.

📋 Description

• Evaluate existing HR operations and identify efficiency, consistency, and scalability improvements • Develop and implement HR policies, SOPs, and standardized employee-lifecycle workflows • Establish onboarding, development, performance review, promotion, compensation review, and offboarding processes • Implement HR systems and automation tools • Ensure HR compliance with applicable employment laws and regulations • Design company-wide performance management frameworks, KPIs, accountability systems, feedback mechanisms, and performance improvement plans • Establish recognition, development, career progression, and professional development programs • Develop recruitment strategies and workforce plans • Oversee the recruitment team, candidate pipelines, hiring processes, and candidate experience • Establish recruiting KPIs and strengthen employer branding • Improve employee satisfaction, engagement, and retention through feedback systems, surveys, and engagement assessments • Analyze turnover trends and develop retention strategies • Partner with executive leadership on organizational structure and change initiatives • Coach managers on leadership, performance management, employee development, and conflict resolution • Implement leadership development and succession planning programs • Develop HR dashboards and reporting systems • Track turnover, retention, recruitment efficiency, absenteeism, and engagement metrics • Analyze workforce data and translate HR insights into actionable organizational strategies

🎯 Requirements

• 7+ years of progressive HR experience • At least 3 years in an HR leadership or management position • Experience leading HR operations, developing people strategies, and implementing systems supporting organizational growth • Experience in BPO, shared services, professional services, or high-growth organizations highly preferred • Strong understanding of talent acquisition, employee relations, performance management, organizational development, and HR compliance • Hands-on experience designing and implementing KPI frameworks, employee performance management systems, and HR operational processes • Experience using workforce analytics and business metrics for decision-making • Experience with HRIS platforms, applicant tracking systems, performance management software, and workflow automation tools highly valued • Knowledge of organizational development, continuous improvement, and change management methodologies is a strong advantage • Ability to communicate confidently with executives, department heads, managers, and employees • Ability to navigate challenging conversations, resolve conflicts, build trust, and maintain accountability • Ability to balance employee advocacy with business priorities • Ability to navigate ambiguity, manage competing priorities, and make decisions in a fast-moving environment • Strong business acumen connecting people decisions with productivity, operational efficiency, profitability, and business growth

🏖️ Benefits

• Opportunity to build the people strategy, organizational structure, and HR systems supporting High Scale’s next stage of growth • Direct partnership with executive leadership • Ownership and autonomy over the HR function • Leadership and career growth opportunities as the business grows • Collaborative culture valuing curiosity, accountability, creative problem-solving, and innovation • Equal opportunity, diversity-focused workplace

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