Adoption Project Manager

🕒 June 3

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Higharc

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏠 Real Estate

☁️ SaaS

💰 $21M Series A on 2021-04

Real Estate • SaaS

Higharc is a company that offers a comprehensive, cloud-based platform specialized for the homebuilding industry. The platform, known as the Homebuilding Cloud, streamlines the design, sales, and construction processes by providing real-time automation, 3D visualization, and centralized data management. This enables homebuilders to design, sell, and construct homes more efficiently while enhancing buyer experience and accelerating time-to-market. Higharc's solutions integrate seamlessly across various departments, aiding in everything from plan drafting and estimating to sales and marketing, contributing to significant time savings and increased operational efficiency for construction teams.

📋 Description

• Own and maintain the integrated project plan across Higharc and customer workflows. • Coordinate across program workstreams including plan and option configuration, estimating and purchasing, sales readiness, integrations, training and launch. • Maintain a clear, current view of project health and escalate stalled decisions, critical path risks, and cross-workstream dependencies before they become customer problems. • Identify and escalate stalled decisions, critical path risks, and cross-workstream dependencies before they become customer problems. • Own launch readiness visibility and ensure readiness criteria are tracked, current, and clearly communicated. • Improve Adoption project management standards through templates, playbooks, and reusable delivery artifacts grounded in real account work. • Collaborate with customer stakeholders, technical leadership, and Client Strategy teams to execute complex statements of work and onboarding strategies.

🎯 Requirements

• 5+ years of experience in customer-facing project management, implementation management, technical program management, professional services, SaaS delivery, or complex business transformation programs. • Experience managing complex, multi-workstream programs across cross-functional teams • Strong project controls discipline: project plans, RAID logs, decision logs, dependency tracking, critical path management, and status reporting. • Strong written and verbal communication skills • Proven ability to hold internal and external stakeholders accountable to owners, dates, and commitments • Proficiency with project management tools: ClickUp (preferred), Smartsheet, Asana, Monday.com, Jira, Notion, or equivalent • Willingness to travel to client sites and company events up to 30% of the time.

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Unlimited PTO • Meaningful maternity/paternity leave for full-time employees • Stipend to create the ideal home office