Machine Learning Engineer, AI Decisioning

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August 26

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Hightouch

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Marketing • Advertising • SaaS

Hightouch is a Composable Customer Data Platform (CDP) that enables marketing teams to personalize and optimize campaigns using customer data and AI decisioning. Built on your data warehouse, Hightouch allows for real-time personalization, audience segmentation, and journey orchestration without writing code. It integrates with over 200 tools, turning data infrastructure into actionable insights for marketing, advertising, and data teams. Hightouch empowers organizations to maintain control over their data while offering advanced features like audience targeting and conversion tracking to enhance advertising reach and campaign performance.

51 - 200 employees

Founded 2020

☁️ SaaS

📋 Description

• Build ML features for personalization, product recommendation, automated experimentation, predictive audiences, content generation, and budget optimization • Work on customer research, problem definition, predictive modeling, machine learning infrastructure, and productionization • Partner with customers to define requirements and deploy ML solutions • Design end-to-end systems: data collection, preparation, training, evaluation, and production systems • Contribute to product and engineering decisions as an early ML hire

🎯 Requirements

• Senior-level machine learning engineer (impact-focused role rather than strict years) • Experience with predictive modeling, personalization, recommendations, and experimentation • Experience designing ML infrastructure and running models in production • Ability to architect backend and distributed systems and design data processing features end-to-end • Strong product sense and ability to define problems from customer research • Experience with content generation using LLMs and generative models desirable • Strong communication, growth mindset, motivated and persistent • Willingness to partner with customers

🏖️ Benefits

• Remote-first policy (location-independent salary) • Work with customers including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart • Series C company with $1.2B valuation and backing from leading investors • Collaborative team culture emphasizing compassion and kindness • Opportunity to build early-stage ML products impacting customers