Project Manager – Central Project Operations

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $63.8k - $126k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👷‍♀️ Project Manager

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Hinge Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

🧘 Wellness

🤝 B2B

☁️ SaaS

💰 $400M Series E - Hinge Health on 2021-10

Wellness • B2B • SaaS

Hinge Health is a digital health company that provides virtual musculoskeletal (MSK) care, including guided physical therapy, pelvic floor therapy, and a dedicated care team (physical therapists, health coaches, orthopedic specialists) supported by AI-driven tools and 3D motion tracking. It offers an app-based care experience and an FDA-cleared wearable (Enso) for drug-free pain relief, serving both individual patients and enterprise clients such as employers and health plans with value-based contracting and ROI-focused programs.

📋 Description

• Onboard into the CPO operating model and build relationships with key stakeholders across Product, Engineering, Clinical Operations, Learning & Development, Care Team Quality, Support Operations, and Member Operations. • Shadow and then co-lead an active initiative—whether a product-driven launch or an Operations-internal project—learning how CPO manages project charters, communication plans, and stakeholder rhythms. • Own your first well-defined workstream end-to-end: build a clear scope and timeline, track progress, surface risks early, and resolve day-to-day issues to maintain smooth operations. • Independently lead medium-scale initiatives across both project types: coordinating the operational implementation of new product features and driving Operations-owned projects such as vendor implementations, tooling migrations, process experiments, or care model rollouts. • Develop project charters, stakeholder maps, RAID logs, and change logs; establish communication and reporting structures; and coordinate people and resources across care teams. • Serve as the single point of contact for your assigned projects—whether partnering with Product on a feature launch or partnering with Ops leaders on an internal transformation—coordinating workstreams such as training, SOP updates, change management, and front-line feedback. • Proactively identify and pilot new tools, workflows, or reporting methods—including AI-powered automation opportunities—that improve project execution and operational efficiency. • Own the end-to-end delivery of multiple projects—from initiation through project closure and retrospective meetings—confirming deliverables, documenting lessons learned, and identifying follow-up actions with all key stakeholders. • Maintain the confidence, clarity, and rhythm of execution essential to baseline operations — creating a clear path forward, keeping teams aligned and moving, and handling changes to timeline and scope with calm, decisive, dependable execution and limited manager guidance. • Champion continuous improvement across Operations by identifying inefficiencies, proposing solutions (e.g., system migrations, workflow redesigns, experimentation frameworks), and driving those improvements to completion. • Connect your project portfolio to Hinge Health's strategic priorities — articulating how your initiatives drive operational efficiency, member outcomes, or business scale. Bring that context into stakeholder conversations so teams understand not just what is changing, but why it matters.

🎯 Requirements

• 2–4 years of project management or cross-functional operations experience. • Demonstrated ability to own end-to-end project delivery—scoping, planning, risk management, stakeholder communication, and project closure—including creating core artifacts such as project plans, timelines, RACI matrices, and RAID logs. • Proven track record of managing multiple concurrent projects simultaneously — prioritizing across competing timelines, stakeholder needs, and resource constraints without losing execution quality on any single initiative. • Experience driving operational readiness activities — including SOP development, training coordination, and change management — as core project deliverables, not afterthoughts. • Experience working with AI-powered productivity tools (e.g., Glean, Claude Code) to automate workflows or accelerate information gathering. • Proficiency with Google Sheets and project management tools (e.g., Asana, Smartsheet, or similar) to track performance and build dashboards. • Strong written and verbal communication skills—you bias toward clear, concise updates across Slack, email, and meetings. • Ability to influence and lead through collaboration in matrixed, cross-functional environments—building alignment across teams without direct authority.

🏖️ Benefits

• Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live. • Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. • Modern life stipends: Manage your own learning and development