Hire Hangar Global
11 - 50 employees
Founded 2023
🎯 Recruiter
🏪 Marketplace
Recruitment • Marketplace
Hire Hangar Global is a remote-first global recruitment and staffing marketplace that connects companies (from startups and tech firms to real estate and consulting agencies) with contract and full-time talent across marketing, sales, customer success, product, AI/data, and operational roles. The platform lists hundreds of remote positions across dozens of countries and supports hiring and scaling teams by offering sourcing, recruiting operations, and candidate placement services. Hire Hangar emphasizes flexible, contract-based engagements and positions itself as a hub for businesses looking to scale quickly and professionals seeking remote opportunities.
Client Success Manager
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🔥 0 minutes ago
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Hire Hangar Global
11 - 50 employees
Founded 2023
🎯 Recruiter
🏪 Marketplace
Recruitment • Marketplace
Hire Hangar Global is a remote-first global recruitment and staffing marketplace that connects companies (from startups and tech firms to real estate and consulting agencies) with contract and full-time talent across marketing, sales, customer success, product, AI/data, and operational roles. The platform lists hundreds of remote positions across dozens of countries and supports hiring and scaling teams by offering sourcing, recruiting operations, and candidate placement services. Hire Hangar emphasizes flexible, contract-based engagements and positions itself as a hub for businesses looking to scale quickly and professionals seeking remote opportunities.
📋 Description
• Act as the primary relationship owner for client accounts, maintaining clear, respectful, and timely communication at all stages of the engagement • Build long-term client relationships by understanding strategic objectives, translating needs into service actions, and customizing support accordingly • Proactively identify and resolve issues, manage expectations, and provide clarity and structure to both internal stakeholders and clients • Utilize HubSpot CRM (or similar platforms) for task management, automation tracking, and client interaction documentation • Create client-facing support materials including onboarding guides, walkthrough videos, SOPs, and email newsletters • Lead the onboarding process with clarity, structure, and supporting visuals to ensure clients are successful early in the lifecycle • Monitor client satisfaction and feedback, flag risk areas, and propose solutions to enhance the overall experience • Collaborate cross-functionally with production, operations, and strategy teams to ensure deliverables align with client goals and timelines • Call out both internal team members and clients as needed with respectful, firm communication that keeps accountability and outcomes on track • Collect client testimonials, track successful case outcomes, and develop referral and advocacy pipelines
🎯 Requirements
• 2–4 years of experience in customer experience, coaching, consulting, or account management • Strong working knowledge of HubSpot or Go High Level, along with Slack, Calendly, and preferably Zapier • High comfort level with digital tools and process automation to enhance client engagement and internal efficiency • Demonstrated ability to manage multiple client accounts simultaneously without compromising service quality • Strong written and verbal English communication skills, with a confident and positive tone • Proven attention to detail and structured, process-oriented thinking • Extroverted and naturally client-facing personality, comfortable speaking on video or in client briefings • Bonus: Familiarity with podcast production, content marketing, or B2B services
🏖️ Benefits
• Competitive pay • Vetted employers • Real growth opportunities
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