Customer Enablement and Training Specialist – Technical SaaS

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Logo of Hire Hangar Global

Hire Hangar Global

11 - 50 employees

Founded 2023

🎯 Recruiter

🏪 Marketplace

Recruitment • Marketplace

Hire Hangar Global is a remote-first global recruitment and staffing marketplace that connects companies (from startups and tech firms to real estate and consulting agencies) with contract and full-time talent across marketing, sales, customer success, product, AI/data, and operational roles. The platform lists hundreds of remote positions across dozens of countries and supports hiring and scaling teams by offering sourcing, recruiting operations, and candidate placement services. Hire Hangar emphasizes flexible, contract-based engagements and positions itself as a hub for businesses looking to scale quickly and professionals seeking remote opportunities.

📋 Description

• Lead customer onboarding programs from first login through successful adoption • Run live training sessions, workshops, and cohort programs for enterprise customers • Simplify complex technical workflows into clear processes for marketing and content teams • Create and maintain enablement documentation, SOPs, and training resources • Support marketing operations workflows including CRM automation, reporting, and campaign execution • Collaborate with marketing and content teams on SEO and content enablement initiatives • Serve as a highly visible, trusted partner to customers throughout their journey

🎯 Requirements

• 2+ years of experience in customer enablement, customer success, marketing operations, or SaaS training roles • Experience working at a well-known or reputable technology or SaaS company • Strong hands-on experience with HubSpot or similar platforms • Practical proficiency in Python and SQL, used in real workflows, reporting, or enablement contexts • Non-negotiable: Prior remote work experience, strong fluency with remote collaboration tools (Slack, Zoom, Google Workspace, Asana or similar), and experience working with U.S. or UK-based companies • Excellent verbal and written communication skills with a strong educator mindset

🏖️ Benefits

• Competitive pay • Professional development opportunities

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