Digital Patient Engagement Coordinator

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🔥 9 minutes ago

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Hire Hangar Global

11 - 50 employees

Founded 2023

🎯 Recruiter

🏪 Marketplace

Recruitment • Marketplace

Hire Hangar Global is a remote-first global recruitment and staffing marketplace that connects companies (from startups and tech firms to real estate and consulting agencies) with contract and full-time talent across marketing, sales, customer success, product, AI/data, and operational roles. The platform lists hundreds of remote positions across dozens of countries and supports hiring and scaling teams by offering sourcing, recruiting operations, and candidate placement services. Hire Hangar emphasizes flexible, contract-based engagements and positions itself as a hub for businesses looking to scale quickly and professionals seeking remote opportunities.

📋 Description

• Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. • We’re seeking a part-time Digital Patient Engagement Coordinator to manage incoming inquiries—primarily via SMS—and provide light phone consultation support as needed. • This is not a traditional call-center position; instead, you’ll leverage technology to build trust with prospective clients by asking thoughtful questions, understanding their health and wellness needs, and guiding them to the next step in their journey. • You’ll work in a flexible, on-call capacity throughout the day, quickly responding to leads as they come in. • Demonstrate empathy, curiosity, and genuine interest in each client’s background to help them feel supported. • Conduct brief, personalized follow-ups if leads need additional information or a reminder to schedule an appointment.

🎯 Requirements

• Tech-Savvy: Ability to learn new platforms quickly; experience with CRMs, telehealth software, or scheduling tools is a plus. • Excel Experience: Comfortable setting up basic spreadsheets or running simple reports if needed. • Strong Communication Skills: Excellent written skills for SMS outreach, plus clear verbal communication for phone chats. • Curiosity & Empathy: Genuinely interested in clients’ goals, concerns, and health journeys. • Healthcare/Wellness Interest: Familiarity or enthusiasm for telehealth, chiropractic, physical therapy, or concierge medicine is beneficial. • Reliable Availability: Able to respond promptly throughout the day, especially during East Coast business hours (estimated 16:00–24:00 GMT). • Attention to Detail: Meticulous in record-keeping, updating systems, and following privacy guidelines.

🏖️ Benefits

• Meaningful Engagement: Move beyond scripts and truly connect with clients, helping them access the resources they need. • Flexible Work Style: Part-time structure with personal flexibility while still meeting crucial response times. • Ongoing Training: Get hands-on experience with in-demand tools such as Go High Level, DrChrono, and Calendly. • Team Culture: Collaborate in an environment that values empathy, curiosity, and genuine care for client outcomes.

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