Sales Enablement and Training Specialist – SDR, BPO/Call Center

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🔥 37 minutes ago

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Hire Hangar Global

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🎯 Recruiter

🏪 Marketplace

Recruitment • Marketplace

Hire Hangar Global is a remote-first global recruitment and staffing marketplace that connects companies (from startups and tech firms to real estate and consulting agencies) with contract and full-time talent across marketing, sales, customer success, product, AI/data, and operational roles. The platform lists hundreds of remote positions across dozens of countries and supports hiring and scaling teams by offering sourcing, recruiting operations, and candidate placement services. Hire Hangar emphasizes flexible, contract-based engagements and positions itself as a hub for businesses looking to scale quickly and professionals seeking remote opportunities.

📋 Description

• Lead the onboarding and training of all new SDR hires in a BPO/call center sales environment • Design, develop, and continuously improve sales training and enablement programs, including onboarding, product knowledge, sales methodology, and performance improvement modules • Create structured work modules and training content within an LMS platform • Manage, coach, and mentor SDRs and team leads to drive performance, quality, and consistency • Build, manage, and maintain lead lists in collaboration with sales and operations teams • Ensure SDRs are trained on lead management, outreach sequencing, and CRM best practices • Partner with sales leadership to align training programs with performance goals and KPIs • Implement and optimize operational processes, workflows, and sales enablement automations • Monitor SDR performance metrics and provide targeted coaching and retraining as needed • Serve as a subject matter expert on sales development best practices within a BPO environment

🎯 Requirements

• Prior experience in a sales management, supervisor, or team lead role within a BPO, call center, or high-volume sales environment • Proven experience training, coaching, and managing SDR or inside sales teams • Strong understanding of sales development roles, outbound prospecting, and lead management • Demonstrated ability to create structured training programs, work modules, and enablement content • Operationally strong with the ability to design, follow, and enforce repeatable processes • High level of technical proficiency and comfort working with LMS platforms, CRMs, and sales tools • Must have prior experience working in a fully remote environment, be fluent with remote collaboration tools (such as Slack, Zoom, Google Workspace, Asana, or similar), and have experience working with US or UK-based companies.

🏖️ Benefits

• Competitive pay • Learning Management Systems (LMS) • CRM platforms (e.g., Salesforce, HubSpot, or similar) • Sales engagement and dialer tools • Lead sourcing and list management tools • Remote collaboration tools (Slack, Zoom, Google Workspace, Asana, or similar) • Automation and workflow tools for sales operations and enablement