Senior New Patient Coordinator

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🔥 23 minutes ago

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Hire Hangar Global

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🎯 Recruiter

🏪 Marketplace

Recruitment • Marketplace

Hire Hangar Global is a remote-first global recruitment and staffing marketplace that connects companies (from startups and tech firms to real estate and consulting agencies) with contract and full-time talent across marketing, sales, customer success, product, AI/data, and operational roles. The platform lists hundreds of remote positions across dozens of countries and supports hiring and scaling teams by offering sourcing, recruiting operations, and candidate placement services. Hire Hangar emphasizes flexible, contract-based engagements and positions itself as a hub for businesses looking to scale quickly and professionals seeking remote opportunities.

📋 Description

• Monitor and respond promptly to inbound SMS inquiries with professionalism and warmth • Conduct consultative conversations to understand patient goals, treatment history, and concerns • Schedule consultations using Calendly or similar scheduling tools • Accurately document patient information and interactions within CRM and EHR systems • Execute timely, personalized follow-ups to support appointment conversion • Maintain strict patient confidentiality and ensure accurate record-keeping • Collaborate with internal team members to ensure smooth patient onboarding

🎯 Requirements

• 3+ years of experience in patient coordination, intake, client services, or a similar consultative role • Excellent written communication skills for SMS-based outreach and strong verbal communication for phone consultations • Proven ability to build rapport, demonstrate empathy, and guide conversations with confidence • Proficiency with CRM systems, scheduling tools, and managing multiple systems simultaneously • Basic to intermediate Excel skills (data entry, formatting, simple formulas) • Reliable high-speed internet and a professional remote work environment • Must have prior remote work experience, be fluent with remote collaboration tools and platforms (such as Slack, Zoom, Google Workspace, Asana, or similar), and have ideally worked with US or UK-based companies. Applications without this experience will not be considered.

🏖️ Benefits

• Please NOTE • It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. • Applicants who do not complete this task will be automatically rejected.