AR Associate

Job not on LinkedIn

March 19

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Logo of Hireframe

Hireframe

Recruitment • B2B • HR Tech

Hireframe is a staffing company that specializes in providing nearshore and offshore talent to fill mission-critical roles for businesses. They offer on-demand recruitment services, focusing on roles such as Accounting & Finance, Operations & Customer Service, HR & Recruitment, Information Technology, and Sales & Marketing. Hireframe aims to save businesses time and money by staffing remote positions with skilled professionals from locations like Mexico and the Philippines. They offer a flexible recruitment model on a pay-per-hire basis and provide full-time dedicated team members as a service. Business leaders utilize Hireframe as a strategic partner in talent acquisition to meet growth targets and operational efficiency.

📋 Description

•We seek a dedicated and proactive Accounts Receivable (AR) Associate to join our team. •The ideal candidate will have a strong background in AR processes, excellent problem-solving skills, and a commitment to providing exceptional customer service. •This role will be working from home permanently and during U.S. business hours. •Ensure performance meets/exceeds standard level agreements (SLAs). •Process customer refunds. •Manage internal help desk and provide exemplary service to requesters. •Exercise due diligence before requesting assistance. •Input pertinent information regarding payments in the internal system. •Respond to all inquiries or requests in a timely fashion. •Identify short payments and forward them to the Collector for review and resolution. •Perform research and resolution of unidentified and/or unapplied cash by contacting internal stakeholders and/or customers via phone and/or mail. •Creating inter-company journal entries, completing the appropriate applications, and reconciling the cash applied to the cash received. •Own customer communications and issues from initial contact until resolution. •Enhances organization/department reputation by accepting ownership for new and existing requests; always exploring opportunities to add value. •Partner with internal stakeholders and managers to identify areas of opportunities to achieve optimized results for all teams. •Maintaining unapplied Cash position at a minimum level and timely addressing sync issues between internal systems. •Performs other related duties as assigned by management.

🎯 Requirements

•1-2+ years of finance/accounting experience in the area of Accounts Receivable •Bachelor’s degree in Finance, Accounting, or a relevant field •Detail-oriented •Strong analytical and problem-solving skills •Excellent time management skills with a proven ability to meet deadlines. •Ability to work in a fast-paced environment with tight deadlines •Ability to organize and prioritize •Skilled user of Microsoft Office •Experience with NetSuite and/or HighRadius a plus

🏖️ Benefits

•Permanent remote work flexibility •Paid Time Off •Health Maintenance Organization (HMO) coverage •Annual performance bonuses •Dedicated coaches offer an extra channel of support and skill-building •Opportunities for professional growth

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