Phone Research Specialist – Part-time

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Hireframe

WebsiteLinkedInAll Job Openings

51 - 200 employees

🎯 Recruiter

🤝 B2B

👥 HR Tech

Recruitment • B2B • HR Tech

Hireframe is a staffing company that specializes in providing nearshore and offshore talent to fill mission-critical roles for businesses. They offer on-demand recruitment services, focusing on roles such as Accounting & Finance, Operations & Customer Service, HR & Recruitment, Information Technology, and Sales & Marketing. Hireframe aims to save businesses time and money by staffing remote positions with skilled professionals from locations like Mexico and the Philippines. They offer a flexible recruitment model on a pay-per-hire basis and provide full-time dedicated team members as a service. Business leaders utilize Hireframe as a strategic partner in talent acquisition to meet growth targets and operational efficiency.

📋 Description

• Make outbound calls to businesses from a provided account list. • Follow a standardized call script to verify company employee counts. • Present each call as independent research in a professional and friendly manner. • Make up to five contact attempts per account before marking it complete. • Accurately record call outcomes, employee counts, and any relevant notes. • Maintain organized records to ensure results are easy to review and analyze. • Follow established workflows while meeting quality and productivity expectations. • Approximately 2,000 accounts requiring employee count verification. • Initial quality assurance batch before expanding to larger volumes. • Three-month contract with work assigned in phases. • Opportunity for additional hours based on project needs and performance.

🎯 Requirements

• Excellent verbal English communication skills. • Professional, friendly, and confident phone presence. • Comfortable making a high volume of short outbound calls. • Strong attention to detail when documenting call outcomes. • Able to work independently once trained on the workflow and script. • Organized and dependable with consistent follow-through. • Previous experience in phone-based research, customer service, call center, or outbound calling. • Experience using spreadsheets or CRM systems to document interactions. • Familiarity with business research or data validation projects. • Experience working remotely in a structured, metrics-driven environment.

🏖️ Benefits

• Permanent remote work flexibility • Paid Time Off • Health Maintenance Organization (HMO) coverage • Annual performance bonuses • Dedicated coaches offer an extra channel of support and skill-building • Opportunities for professional growth