Support Associate

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🔥 10 minutes ago

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Hireframe

WebsiteLinkedInAll Job Openings

51 - 200 employees

🎯 Recruiter

🤝 B2B

👥 HR Tech

Recruitment • B2B • HR Tech

Hireframe is a staffing company that specializes in providing nearshore and offshore talent to fill mission-critical roles for businesses. They offer on-demand recruitment services, focusing on roles such as Accounting & Finance, Operations & Customer Service, HR & Recruitment, Information Technology, and Sales & Marketing. Hireframe aims to save businesses time and money by staffing remote positions with skilled professionals from locations like Mexico and the Philippines. They offer a flexible recruitment model on a pay-per-hire basis and provide full-time dedicated team members as a service. Business leaders utilize Hireframe as a strategic partner in talent acquisition to meet growth targets and operational efficiency.

📋 Description

• Send outbound brand outreach (target: ~10–15/day per operator) • Conduct follow-ups (2–3x) with brands who have not responded • Maintain brand and talent pipelines daily (Affinity, CreatorIQ, internal) • Support deal operations (tracking campaigns, deliverables, brand spend) • Assist with invoicing processes • Respond to inbound RFPs and brand inquiries • Support contract workflows (redlining, version tracking, storage) • Manage scheduling for creators, brand calls, and internal pod meetings • Book and coordinate travel • Manage inboxes (filtering, templated replies, follow-ups) • Order milestone gifts and maintain gifting workflows • Support content calendar maintenance (upload scheduling, reminders) • Build brand outreach lists and vertical-specific targeting data • Pull social media and content performance analytics • Update CRM tools (Affinity, CreatorIQ) • Update internal rosters, creator profiles, and deal tracking sheets • Support talent scouting (basic research, deck prep) • Attend internal meetings to take notes and provide summaries • Produce daily/weekly status reports for pods • Handle file management, data entry, and organization

🎯 Requirements

• Experience in outreach, lead generation, or client support • Ability to manage high-volume outreach and follow-ups • Familiarity with CRM tools (e.g., Affinity, CreatorIQ) and pipeline management • Experience supporting campaigns, invoicing, and contract workflows • Strong organizational and scheduling skills (calendar, inbox, travel) • Excellent written English communication (writing outbound emails is most of the job) • Extreme attention to detail (catching mistakes and redlines in contracts) • Incredibly responsive (internally and externally) • Ability to manage content calendars and admin tasks • Experience in research, data tracking, and analytics • Ability to maintain CRM systems, reports, and internal trackers • Detail-oriented with strong communication and multitasking skills • Experience in reporting, documentation, and general admin support • Influencer, admin, or marketing work experience is a plus

🏖️ Benefits

• Permanent remote work flexibility • Paid Time Off • Health Maintenance Organization (HMO) coverage • Annual performance bonuses • Dedicated coaches offer an extra channel of support and skill-building • Opportunities for professional growth