Demand Writer Support Specialist

🕒 September 4

🌐 Colombia, Argentina, +4 more countries – Remote

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💵 $1.2k - $1.3k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 1%

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Logo of HireHawk

HireHawk

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

HireHawk is a recruitment service that specializes in building fully vetted global teams for companies, significantly reducing hiring costs by up to 80%. They provide a comprehensive solution encompassing planning, sourcing, vetting, hiring, payroll management, and compliance, all designed to streamline the hiring process. HireHawk also focuses on optimizing the candidate experience with extensive screening, rapid sourcing, and competitive compensation packages, ensuring that every hire meets the specific needs of their clients.

📋 Description

• Independently review medical records, bills, and supporting documentation to ensure demand-ready accuracy • Verify billing and treatment timelines, including dates, providers, and gaps, and flag documentation issues before package assembly • Build and organize complete demand packages with properly labeled supporting exhibits • Identify missing records, bills, liens, or key documents and communicate what is needed to close the file • Navigate disorganized or incomplete case files to locate relevant documents quickly • Maintain exhibit preparation and documentation standards suitable for attorney review • Support demand submission workflows using EvenUp or similar demand preparation software • Manage multiple active demands while meeting volume and deadline expectations • Track and update demand tasks and statuses in the case management system • Contribute to process improvements that reduce rework and increase quality at scale

🎯 Requirements

• Hands-on plaintiff personal injury experience • Direct experience drafting PI demand letters/packages • Strong independent medical record and bill review skills, including spotting gaps, inconsistencies, and missing items • Experience preparing demand packages from record intake through final assembly • Experience working in a case management system; Filevine strongly preferred • Comfort operating in a high-volume environment with large backlogs and shifting priorities • Strong written English skills for attorney-facing work • EvenUp experience or similar demand platforms (nice to have) • Familiarity with California PI workflows and demand expectations (nice to have) • Ability to draft 15–30+ demands per month while maintaining quality (nice to have) • Confidence working independently with minimal supervision (nice to have) • Experience creating repeatable checklists/templates to improve speed and consistency (nice to have)

🏖️ Benefits

• Access to a $200k+ perk marketplace with instant discounts on 150+ services • Access up to 50% of approved earnings before payday (no credit checks or fees)

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