Internal Sales Quality and Coaching Manager

Job not on LinkedIn

🔥 1 hour ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Hire Overseas

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Hire Overseas is a recruitment agency that specializes in connecting businesses with top-tier overseas talent. By focusing on a range of roles from technical and design fields to marketing and administrative support, Hire Overseas aims to streamline operations and boost productivity for its clients while offering significant cost savings. The company prioritizes quality by accepting less than 1% of global hires, ensuring that only exceptional candidates are placed in various remote positions.

📋 Description

• Review recorded cold calls and outbound email sequences against a defined scorecard • Score consistently, document findings, and track quality trends for each SDR and across the team • Build and refine the QA scorecard, call framework, and messaging standards with the client's sales team • Identify patterns in objection handling, targeting, and copy quality and turn them into team-wide fixes • Run regular one-on-one coaching sessions based on specific call and email examples • Give direct, specific feedback and follow up to confirm behavior changes • Run live call listening, role-plays, and short team trainings on messaging, objection handling, and tools • Onboard new SDRs to the client's playbook, product positioning, and tech stack • Track daily and weekly activity, connect rates, and meetings booked against targets • Hold SDRs accountable through documented check-ins • Escalate performance concerns with evidence and a recommended path forward • Report team performance to Hire Overseas leadership and the client regularly • Keep messaging, ICP, and quality standards current with the client's sales team • Feed QA insights into scripts, sequences, and targeting • Maintain scorecards, playbooks, and coaching notes

🎯 Requirements

• Prior experience as an SDR manager, sales coach, team lead, or call and email QA reviewer in outbound sales, ideally in a high-volume or BPO environment • Hands-on cold calling and cold email experience • Track record of coaching reps to measurable improvement, including a specific example of a rep whose results changed and what you did to change them • Ability to give direct, specific feedback • Strong written and spoken English • Comfort with CRMs, call recording tools, dashboards, and spreadsheets • Comfortable operating with autonomy in a small business where processes are still being built • Available to work full-time during US business hours • Nice to have: experience managing SDRs or outbound teams at a BPO or offshore sales operation • Nice to have: familiarity with Apollo, Outreach, Salesloft, or Gong • Nice to have: experience managing distributed teams across time zones • Nice to have: experience with SMB-focused B2B outbound • Updated resume required for application • Short Loom video (1 to 2 minutes) required; only candidates who submit one advance to the next hiring step

🏖️ Benefits

• Paid in USD, bi-monthly (every 15th and 30th) • Paid Time Off in accordance with company policy • Observance of holidays per company guidelines • 100% remote setup • High-ownership role that grows as the SDR team grows • Direct work with the founders of a fast-growing offshore staffing company

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume