Virtual Assistant – Travel Concierge

🔥 0 minutes ago

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Hire Overseas

1 - 10 employees

Founded 2023

🤝 B2B

🎯 Recruiter

☁️ SaaS

B2B • Recruitment • SaaS

Hire Overseas is a recruitment agency that specializes in connecting businesses with top-tier overseas talent. By focusing on a range of roles from technical and design fields to marketing and administrative support, Hire Overseas aims to streamline operations and boost productivity for its clients while offering significant cost savings. The company prioritizes quality by accepting less than 1% of global hires, ensuring that only exceptional candidates are placed in various remote positions.

📋 Description

• Chat with travelers via **WhatsApp** to understand their preferences and provide personalized travel recommendations. • Respond quickly and thoughtfully to inquiries (within **10–20 minutes** during your shift). • Handle special requests and ensure smooth communication between clients and hotels/vendors. • Research and recommend hotels, restaurants, and attractions using AI tools and reliable online sources. • Verify every detail— location, timing, currency, and amenities— before confirming bookings. • Coordinate **hotel reservations, car rentals, and travel logistics** across multiple booking platforms. • Write and curate **destination guides** and **travel recommendations** that blend inspiration with practical insight. • Collaborate with marketing teams to highlight exceptional hotels and destinations for social content. • Keep your finger on the pulse of travel trends, new openings, and local gems. • Think fast and find creative solutions when plans change (e.g., flight delays or cancellations). • Communicate calmly and clearly under pressure to maintain client confidence and satisfaction.

🎯 Requirements

• Empathetic and client-obsessed— you treat every traveler like a VIP. • Detail-oriented and reliable— you catch mistakes others miss. • Exceptional in written English— you write with clarity, warmth, and professionalism. • A self-starter— you love learning, exploring, and improving processes. • Tech-savvy— comfortable using **Slack, WhatsApp, Google Sheets/Docs**, and booking platforms. • Fast but thoughtful— you balance responsiveness with high-quality work. • Curious and well-informed— you know how to research effectively and verify information. • Nice to Have: • Background in **hospitality, travel, or concierge services** • Experience with **AI tools** (like ChatGPT or travel research assistants) • Familiarity with **airlines, loyalty programs, and travel booking systems** • International travel experience or knowledge of major destinations • Negotiation skills to advocate for clients with vendors

🏖️ Benefits

• Paid in **USD** (bi-monthly payouts: 15th & 30th) • Up to **14 days of Paid Time Off** annually (starting Day 1) • Observance of **Holidays** (based on your location) • **100% remote** – work from anywhere • Work in the **luxury travel and hospitality industry** • Use **cutting-edge AI tools** to enhance research and client service • Learn about **global destinations** and premium travel brands

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