Bilingual Customer Service

Job not on LinkedIn

November 21

🇳🇮 Nicaragua – Remote

đź’µ $8 / hour

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’ť Customer Support

🗣️🇪🇸 Spanish Required

Apply Now
Logo of Remote Raven

Remote Raven

HR Tech • Recruitment • B2B

Remote Raven is a company that connects businesses with highly qualified virtual assistants to fill various roles across multiple industries. They focus on providing professional, college-educated, and well-trained remote workers from the Philippines who can handle diverse tasks, including customer service, bookkeeping, digital marketing, HR, healthcare, and web development among others. Remote Raven ensures that these remote workers are fluent in English and hold relevant degrees or certifications. They offer a simple and affordable recruiting process without start-up fees, aiming to help companies streamline their staffing needs with reliable remote personnel.

đź“‹ Description

• Answer inbound calls and emails from homeowners and vendors in a courteous, professional manner • Provide information regarding community policies, dues, and maintenance requests • Check and verify if payments have been received or processed correctly • Maintain and organize digital and physical homeowner files • Record call notes and update databases accurately • Assist with scheduling, notices, and general administrative support • Escalate urgent issues to management or accounting as needed • Support other team members with day-to-day community coordination

🎯 Requirements

• Strong verbal and written communication skills in **English and Spanish (bilingual required)** • Previous experience in **customer service, HOA, or property management** preferred • Basic understanding of payments and billing follow-up • Highly organized with strong attention to detail • Computer literate (Microsoft Office, Excel, or community management systems) • Friendly, professional, and able to stay calm under pressure • **Trainable** and willing to learn new systems and procedures

Apply Now
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