Business Systems Architect

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🕒 March 17

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Remote Raven

WebsiteLinkedInAll Job Openings

11 - 50 employees

👥 HR Tech

🎯 Recruiter

🤝 B2B

HR Tech • Recruitment • B2B

Remote Raven is a company that connects businesses with highly qualified virtual assistants to fill various roles across multiple industries. They focus on providing professional, college-educated, and well-trained remote workers from the Philippines who can handle diverse tasks, including customer service, bookkeeping, digital marketing, HR, healthcare, and web development among others. Remote Raven ensures that these remote workers are fluent in English and hold relevant degrees or certifications. They offer a simple and affordable recruiting process without start-up fees, aiming to help companies streamline their staffing needs with reliable remote personnel.

📋 Description

• Own the long-term technology and systems roadmap for the organization • Evaluate how systems support company operations and identify opportunities for improvement • Design scalable system architecture that supports the company’s future growth • Partner with leadership to redesign workflows and improve operational visibility across departments • Design how core business systems connect and interact across the organization, ensuring data flows reliably between tools such as HubSpot, Purlieu, QuickBooks Online, and other platforms. • Build and maintain automations using platforms such as Make or similar tools to streamline workflows and reduce manual work across the company. • Serve as the primary administrator for HubSpot CRM, ensuring data integrity, managing permissions, and building dashboards and reports that support better decision-making. • Develop reporting infrastructure, dashboards, and system visibility that enable leadership to better understand operational performance and make informed strategic decisions. • Collaborate with leaders across Sales, Finance, HR, and Operations to redesign workflows and ensure systems effectively support how work moves through the organization. • Research, test, and implement AI tools and workflows that improve productivity and operational efficiency across the company. • Ensure the team understands how systems work and evolve by providing training, documentation, and guidance when new tools or workflows are implemented. • Manage incoming system and automation requests while maintaining a responsive, service-oriented mindset toward teammates across the organization.

🎯 Requirements

• Solid understanding of business operations and workflow design • Experience building API automations with Make or similar platforms • Proven experience integrating multiple SaaS tools • Strong analytical and problem-solving skills • Experience implementing AI tools or AI-powered workflows • Excellent communication skills for documentation, training, and cross-team collaboration • Experience with HubSpot CRM administration • Familiarity with QuickBooks Online integrations • Certifications: HubSpot, Make and AI Certifications