Medical Billing Coordinator

🔥 2 hours ago

🇵🇭 Philippines – Remote

💵 $6 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏥 Medical Billing and Coding

👻 Ghost score 4%

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Logo of Remote Raven

Remote Raven

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Remote Raven is a company that connects businesses with highly qualified virtual assistants to fill various roles across multiple industries. They focus on providing professional, college-educated, and well-trained remote workers from the Philippines who can handle diverse tasks, including customer service, bookkeeping, digital marketing, HR, healthcare, and web development among others. Remote Raven ensures that these remote workers are fluent in English and hold relevant degrees or certifications. They offer a simple and affordable recruiting process without start-up fees, aiming to help companies streamline their staffing needs with reliable remote personnel.

📋 Description

• Verify patient insurance eligibility, network status, active coverage, deductibles, copays, coinsurance, out-of-pocket maximums, and service-specific benefits • Identify referral requirements and prior authorization needs by payer and service type • Navigate payer portals and contact insurance carriers to verify benefits • Document insurance verification details in the EMR/EHR • Handle inbound patient calls • Make outbound calls for scheduling, benefit confirmations, document collection, and follow-up • Explain insurance benefit information to patients clearly • Address patient questions and concerns • Schedule, reschedule, and confirm appointments across providers and service lines • Process referrals and coordinate with internal teams and external providers • Verify and update patient demographic information • Maintain complete documentation across patient interactions and transactions

🎯 Requirements

• Demonstrated experience in a US healthcare call center environment — this is a firm requirement • Hands-on experience conducting insurance verification and benefits checks (VOB) for US payers • Working knowledge of deductibles, copays, coinsurance, out-of-pocket costs, and benefit structures across commercial and government payers • Experience identifying referral and prior authorization requirements by payer • Proficiency navigating payer portals and contacting insurance carriers • Experience documenting insurance verification and patient interactions in an EMR or EHR system • Medical scheduling experience, including referral coordination • Detail oriented and accurate in verification and documentation • Organized and dependable when managing high volumes of calls and tasks • Clear and professional communication skills • Ability to handle difficult conversations and complex payer situations calmly • HIPAA awareness and compliance • EMR/EHR proficiency required • Payer portal navigation required • Proficiency with Microsoft 365 or Google Workspace • Reliable high-speed internet, a quiet dedicated workspace, and a quality headset • Full-time availability Monday through Friday aligned to US business hours • Ability to work in a HIPAA-compliant environment

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