Senior Salesforce Configuration, Field Service Expert

Job not on LinkedIn

🕒 April 10

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rrreefs

1 - 10 employees

Founded 2020

🤝 B2B

🎯 Recruiter

🛍️ eCommerce

B2B • Recruitment • eCommerce

rrreefs is a recruitment agency specializing in connecting creative professionals, like designers and video editors, from the Philippines with businesses looking to hire top talent at reduced costs. They provide a comprehensive vetting process to ensure that only highly skilled candidates, typically with 5-10 years of experience, are presented to companies, helping to fill roles quickly—often within 14 days. With a focus on transparent pricing and a satisfaction guarantee, rrreefs aims to streamline and optimize the hiring process for marketing and creative agencies.

📋 Description

• Lead end-to-end Salesforce configuration and optimization • Architect and manage Field Service workflows (job allocation, scheduling, dispatch, mobile workflows) • Design scalable systems for high-volume service operations • Improve lead → booking → job completion → billing pipeline • Configure and optimise: • Flows, automations, and validation rules • Objects, fields, and page layouts • Reports and dashboards for operational visibility • Integrate Salesforce with external tools (dialers, payment systems, apps) • Reduce manual processes through automation and system design • Troubleshoot performance issues and implement best-practice solutions • Provide strategic input on scaling operations and CRM architecture

🎯 Requirements

• 10+ years Salesforce experience (Admin / Consultant / Architect level) • Deep hands-on experience with Salesforce Field Service (FSL) • Proven track record building systems for: • Service-based businesses • Field technician / mobile workforce environments • Strong experience with: • Flow Builder (advanced) • Process automation • Complex object relationships • Experience integrating Salesforce with third-party platforms • Ability to translate business operations into system design

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