Benefits Specialist

🔥 0 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

👻 Ghost score 10%

infoinfo

🗣️🇪🇸 Spanish Required

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Logo of Hitachi

Hitachi

10,000+ employees

Founded 1910

🚘 Automotive

🏗️ Construction

💼 Consulting

Automotive • Construction • Consulting

Hitachi, Ltd. is a global company that operates in various sectors with a focus on social innovation. Hitachi provides advanced digital solutions, services, and technologies under its brand 'Lumada' to solve customers’ challenges and enhance societal value. The company is committed to sustainability and environmental, social, and governance (ESG) initiatives, aiming to improve quality of life through technologies that foster a sustainable society. Hitachi's products and solutions span digital systems, green energy, mobility, and connective industries, promoting digital transformation of business systems and social infrastructure. Founded in 1910, Hitachi's long-standing dedication to innovation and societal development makes it a leader in driving positive change worldwide.

📋 Description

• Support day-to-day delivery of Benefits and Absence operations focused on Latin America and provide backup for North America • Provide day-to-day leadership, coaching, workload prioritization, and development for the Benefits & Absence team • Serve as the primary escalation point for complex employee, manager, vendor, and stakeholder inquiries related to Benefits, Leave of Absence, Paid Time Off, and other absence programs • Partner with HR Business Partners, Total Rewards, Payroll, Finance, Legal, Procurement, IT, managers, and external vendors • Manage relationships with benefits providers, leave administrators, brokers, and third-party vendors • Oversee the full lifecycle administration of Benefits and Absence programs, including enrollment, life events, leaves, PTO, accommodations, terminations, open enrollment, communications, and wellness initiatives • Ensure compliance with legislation, company policies, internal controls, and audit requirements • Monitor KPIs, SLAs, and reporting to identify trends, risks, and improvement opportunities • Drive process standardization, continuous improvement, and automation using HR technology and best practices • Maintain process documentation, knowledge articles, and standard operating procedures • Support regional and global HR transformation initiatives, system implementations, acquisitions, integrations, and related projects • Act as the subject matter expert for Benefits and Absence programs, advising leaders, HR partners, managers, and employees

🎯 Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field • Minimum of 5-7 years of progressive HR experience, including significant experience in Benefits and Absence administration • Demonstrated experience leading or coordinating teams in an HR Operations or Shared Services environment • Strong knowledge of Latin America and U.S. employee benefits administration and Leave of Absence programs • Experience managing relationships with benefits providers, leave administrators, brokers, and third-party vendors • Experience collaborating with Payroll, HRIS, Finance, Legal, and cross-functional stakeholders • Strong understanding of HR operations, compliance, employment legislation, and operational controls • Experience with HRIS platforms such as Workday and payroll systems including ADP Workforce Now or similar solutions • Advanced Excel skills with experience analyzing operational data, metrics, and dashboards • Experience leading process improvement, standardization, automation, and operational excellence initiatives • Project management and change management experience are highly desirable • Fluency in English and Spanish is required • Portuguese is a strong plus

🏖️ Benefits

• Industry-leading benefits, support, and services supporting holistic health and wellbeing • Flexible arrangements that work for you (role and location dependent) • Autonomy, freedom, and ownership • Inclusive culture based on mutual respect and merit-based systems • Reasonable accommodations during the recruitment process • Equal opportunity employment

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