Manager, IAM Quality – Operations

Job not on LinkedIn

🕒 August 27

🇵🇱 Poland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 31%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hitachi

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1910

🚘 Automotive

🏗️ Construction

💼 Consulting

Automotive • Construction • Consulting

Hitachi, Ltd. is a global company that operates in various sectors with a focus on social innovation. Hitachi provides advanced digital solutions, services, and technologies under its brand 'Lumada' to solve customers’ challenges and enhance societal value. The company is committed to sustainability and environmental, social, and governance (ESG) initiatives, aiming to improve quality of life through technologies that foster a sustainable society. Hitachi's products and solutions span digital systems, green energy, mobility, and connective industries, promoting digital transformation of business systems and social infrastructure. Founded in 1910, Hitachi's long-standing dedication to innovation and societal development makes it a leader in driving positive change worldwide.

📋 Description

• Lead a global IAM Quality & Operations team responsible for the health, availability, supportability, and operational effectiveness of critical IAM platforms and services • Establish standards, ownership, metrics, procedures, and operating rhythms for IAM service management • Ensure production IAM platforms, integrations, processes, scheduled activities, and automations are monitored, maintained, and operating as expected • Build an IAM quality practice covering functional validation, regression testing, operational acceptance, control testing, and production-readiness validation • Own execution and evidence of designated IAM cybersecurity and functional controls; identify and remediate exceptions or failures • Lead incident, problem, and operational issue management, including root-cause analysis, corrective actions, lessons learned, and recurrence prevention • Partner with IAM engineering, development, and architecture teams to transition solutions into production with documentation, monitoring, support models, testing, and operational readiness • Use automation, telemetry, dashboards, and data to identify emerging issues, reduce manual effort, improve reliability, and measure IAM service effectiveness • Drive continuous improvement by challenging inefficient processes, eliminating recurring problems, improving controls, and identifying automation and simplification opportunities • Develop team members, establish accountability, build technical depth, and foster quality, ownership, collaboration, and continuous improvement

🎯 Requirements

• Significant experience leading cybersecurity, Identity and Access Management, technology operations, platform operations, quality engineering, or other complex enterprise technology teams • Strong understanding of IAM concepts including authentication, authorization, SSO, MFA, identity lifecycle management, access governance, privileged access, roles, permissions, and entitlement management • Experience operating enterprise IAM technologies such as Okta, Auth0, Active Directory, Microsoft Entra ID, identity governance, privileged access management, directories, and related identity services • Demonstrated experience building reliable operational practices for business-critical technology platforms, including monitoring, incident and problem management, change management, service readiness, operational metrics, and continuous improvement • Experience developing or operating cybersecurity controls and ensuring controls are repeatable, measurable, properly evidenced, and effective • Strong understanding of software and platform quality practices, including functional testing, regression testing, acceptance criteria, validation, release readiness, and production verification • Strong leadership experience managing, developing, and motivating team members across countries, cultures, and time zones • Automation-first mindset and ability to reduce manual work, prevent recurring issues, and improve operational reliability through technology • Excellent analytical, problem-solving, and communication skills • Ability to remain calm during critical situations, make sound decisions, establish priorities, and communicate effectively with technical teams, business stakeholders, and cybersecurity leadership

🏖️ Benefits

• Industry-leading benefits, support, and services for holistic health and wellbeing • Flexible arrangements that support work-life balance (role and location dependent) • Autonomy, freedom, and ownership • Inclusive culture based on mutual respect and merit-based systems • Reasonable accommodations during the recruitment process

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