Onboarding Specialist

Job not on LinkedIn

🔥 1 minute ago

🇦🇷 Argentina – Remote

⏰ Full Time

🟢 Junior

🚀 Onboarding Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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HKR

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

👥 HR Tech

🤝 B2B

📋 Compliance

HR Tech • B2B • Compliance

HKR is a global HR solutions provider that specializes in recruiting worldwide talent, handling payroll and compliance, and offering comprehensive onboarding support, resulting in a streamlined experience for businesses. By simplifying the complexities of global hiring, HKR allows companies to focus on growth while ensuring they remain compliant in over 150 countries. Their tailored recruiting solutions and dedicated support teams empower businesses to scale efficiently and effectively.

📋 Description

• Own the end-to-end onboarding journey for new restaurant partners from kickoff call through go-live • Set up, configure, and test accounts to capture each restaurant's voice, menu, hours, and policies • Support restaurant owners and staff via email, phone, and text • Troubleshoot setup and integration issues involving POS, Toast, OpenTable, or SevenRooms • Escalate issues to product or engineering teams when appropriate • Manage multiple onboarding projects and ensure accounts progress successfully • Create and improve onboarding playbooks, templates, and documentation • Collaborate with Sales and Support on handoffs • Track metrics such as time-to-go-live and improve the user experience

🎯 Requirements

• 1-3 years of experience in B2B SaaS Implementation or Customer Onboarding • Stellar written and verbal communication skills in English • Kind, empathetic, and customer-first approach • Highly organized and process-driven • Ability to thrive in a fast-paced, sometimes ambiguous early-stage startup environment • Scalable problem-solving mindset • Proficiency with CRM and support tools such as HubSpot, Salesforce, and Intercom • Knowledge of hospitality technology, including POS, reservations, or restaurant software, is a plus

🏖️ Benefits

• Fair market pay • Remote, full-time job - work from the comfort of your own home • US time schedule in shifts with 1 hour of lunch break • Start-up culture, young team, no egos, no BS