Insurance Follow-Up Representative

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🕒 3 days ago

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Logo of Hollis Cobb Associates

Hollis Cobb Associates

501 - 1000 employees

Founded 1977

🤝 B2B

☁️ SaaS

⚕️ Healthcare Insurance

B2B • SaaS • Healthcare Insurance

Hollis Cobb Associates is a revenue cycle management and healthcare services company that partners with hospitals and healthcare providers to optimize billing, collections, and patient access processes. They combine hands-on services—front-end patient access, pre-authorization support, accounts receivable management, denials resolution, and bad-debt collections—with software products (fae for financial assistance and passage for automated pre-authorization) to streamline workflows, reduce denials, and improve cash recovery. Hollis Cobb positions itself as a B2B provider using technology and experienced staff to increase efficiency and patient satisfaction for clients nationwide.

📋 Description

• Responsible for verifying patient insurance coverage • Responsible for taking data provided and submitting claims to various private and government sponsored insurance companies • Follow up with pending claims and work denials for all payers • Query information on remote Medicare software • Learn new systems and process solutions to ensure proper assignment and workflow • Contacts insurance companies/payers or patients to gather information necessary to complete appeal processing • Remain compliant with our policies, process and legal guidelines • Entering and/or updating benefit information in an accurate manner into the various databases • Adhere to the production standards set for the department and client • Accuracy and confidentiality in handling medical records in compliance with HIPPA, Federal, State and Company requirements • Other duties as assigned by manager

🎯 Requirements

• A high school diploma or equivalent is required • 2 or more years of experience within the medical industry is preferred • 2 or more years of experience in medical billing required • Experience working with both government and commercial payers required • Knowledge of insurance terminology and processes • Intermediate to advanced proficiency in computer skills using Microsoft Word and Excel software • Knowledge and skill navigating insurance portals for online benefit review • Ability to multi-task in a fast-paced environment • Excellent verbal, written and communication skills • Strong analytical/problem solving skills • High attention to detail • Ability to read and understand a variety of information presented in different formats from a variety of sources • Must be able to type a minimum of 25 wpm

🏖️ Benefits

• Remote work • Health insurance • Compliance with HIPPA and other State and Federal regulations

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