Senior Workers' Compensation Claims Specialist, Supervisor

🕒 April 10

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Holmes Murphy

501 - 1000 employees

💸 Finance

Insurance • Finance • Risk Management

Holmes Murphy is a comprehensive insurance brokerage and risk management firm that provides tailored solutions to protect businesses from various risks. Established in 1932, the company offers various services, including employee benefits, property casualty insurance, and global risk management, catering to a diverse range of industries such as agriculture, education, healthcare, and construction. With a focus on customer-centric approaches and innovative strategies, Holmes Murphy aims to deliver peace of mind and financial security to its clients.

📋 Description

• Provide high quality claims handling oversight and expertise for all CRS customers • Adjudicate claims during staffing shortages • Investigate and negotiate settlements per “Best Practices for Claims” • Monitor and document claim files, focusing on Coverage, Investigation, Reserves, Plan of Action, Legal, and Medical Management • Research and respond to questions and complaints from insureds, claimants, agency partners, and fronting carriers • Maintain communication with customers and fronting carriers per “CRS Communication Expectations” • Assist staff in managing litigation claims, ensuring timely responses • Ensure appropriate staffing, including hiring and terminations • Conduct performance reviews, set goals, and hold employees accountable • Facilitate regular team meetings and attend enterprise and leadership training

🎯 Requirements

• High school diploma; college degree preferred • 5+ years of adjusting property and casualty claims, including litigated claims • Active state specific Workers Compensation License required or the ability to acquire license within three months of hire • Extensive knowledge of General and Auto Liability or Workers Compensation coverages • Knowledge or ability to learn multiple state insurance regulations • Proficient in claims processing procedures

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Paid Parental Leave • Supportive New Parent Benefits • Company paid continuing Education & Tuition Reimbursement • 401k Profit Sharing • Generous time off practices in addition to paid holidays • Supportive of community efforts with paid Volunteer time off • Employee matching gifts to charities • DE&I programs • Consistent merit increase and promotion opportunities • Discretionary bonus opportunity

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