Customer Service Representative, CSO – Phones

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Logo of The Home Depot

The Home Depot

10,000+ employees

Founded 1978

🛒 Retail

👥 B2C

💰 Debt Financing on 2007-07

Retail • B2C

The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.

📋 Description

• Provides quality and professional customer service that meets or exceeds Company standards • Answers questions about products, orders, and services • Interacts with customers over the phone daily • Performs sales and product/order inquiry transactions • Field questions about services or store experiences

🎯 Requirements

• Must be 18 years of age or older • Must be legally permitted to work in the United States • 3 or more years of customer service or retail sales experience is preferred • Knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities

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