Intake Consultant

Job not on LinkedIn

🔥 16 hours ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Homewood Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

🧘 Wellness

B2B • Wellness

<Homewood Health> is a Canadian provider of mental health and addiction services offering therapy, counselling, inpatient treatment, and workplace mental health solutions. With a 140-year history, it operates accredited treatment centres and virtual Therapy@Home programs, and delivers employee assistance programs (EFAP) and organizational support to improve resilience, reduce disability risk, and support recovery. Homewood focuses on evidence-based, personalized care for individuals, families, and employers across Canada.

📋 Description

• Respond to phone calls, email and web requests for client inquiries relating to any of Homewood’s treatment facilities or clinics • Provide information about programs and services available at Homewood Health Center and across the Homewood Continuum • Conduct screenings over to the phone to ensure that individuals are interested in moving forward in the admission process • Ensure patients have a funding source that will enable them to access inpatient services • Create and maintain electronic client records and demographic information using PASport, and Salesforce, as appropriate • Organize client appointments with HHC Intake Specialists in shared calendar • Share leads with Treatment Consultant Team

🎯 Requirements

• Bachelor’s degree in Psychology/Social Work/Humanities/Counselling or related field • Two to five years of experience in a social service environment with direct client contact • Clinical understanding of Mental Health and Addiction • Exceptional customer service delivery and accountability • Ability to work independently and contribute actively to team objectives • Strong sense of initiative and comfortable with change, embracing new ideas and methods • Excellent verbal and written communication skills • Strong detail orientation as well as organizational and time management skills • Proficiency with Microsoft Word, Excel and PowerPoint

🏖️ Benefits

• Supportive colleagues who are passionate about improving lives • Commitment to health and safety of patients, staff and community from COVID-19 • Equal opportunity employer committed to employment accessibility, diversity, equity and inclusion