HubSpot CRM Analyst

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7 hours ago

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Hook Digital

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B2B • eCommerce • SaaS

Hook Digital is a tech agency that specializes in growth-driven CRM solutions, marketing, sales, and customer success transformations for businesses. With nearly a decade of experience as an Elite Partner of HubSpot, Hook Digital offers strategic consulting, digital marketing, and revenue operations services aimed at enhancing lead generation and customer satisfaction. Known for their expertise in creating optimized sales processes and personalized customer experiences, they focus on driving growth and revenue for their clients across Brazil, Latin America, and the USA.

11 - 50 employees

Founded 2013

🤝 B2B

🛍️ eCommerce

☁️ SaaS

📋 Description

• Conduct client onboarding on the HubSpot platform, facilitating knowledge transfer and delivering customized training. • Configure HubSpot according to clients' specific needs, consistently applying CRM best practices. • Maintain in-depth technical knowledge of HubSpot and stay updated on platform features and updates. • Ensure customers' success in the technical use of HubSpot, aligning the platform with their business processes. • Keep HubSpot certifications up to date to ensure current skills. • Create supporting materials and deliver training to enable users to utilize all available features.

🎯 Requirements

• Proven experience implementing and managing CRM systems. • Strong familiarity with the HubSpot platform, especially the CRM module. • Technical ability to resolve customer issues using technology. • Experience training users in software adoption. • Experience implementing systems in CRM, Marketing, or Sales contexts.

🏖️ Benefits

• Meal allowance; • Home office allowance; • Employee referral program; • Gympass; • Conexa Saúde; • Psicologia Viva; • Extra day off; • Educational partnerships.