Lead UI/UX Graphic Designer

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🔥 14 minutes ago

🎸 Mississippi – Remote

🎸 Mississippi – Remote

⏰ Full Time

🟠 Senior

✍️ Graphics Designer

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Hope Credit Union

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1995

🏦 Banking

💸 Finance

Banking • Finance

Hope Credit Union is a member-owned financial cooperative serving individuals, families, businesses, and community organizations across the Deep South. It provides a full range of banking services — personal and business checking and savings, credit cards, digital banking, and payment services — plus diversified lending products including auto, personal, mortgage, home equity, small business and commercial loans. HOPE also runs community and economic development programs (affordable housing, small business access to capital, HBCU partnerships) and offers financial wellness resources; the credit union is federally insured by the NCUA.

📋 Description

• Own the end-to-end design process for high-impact initiatives— from discovery and concept through to detailed design and delivery. • Design elegant, scalable, and user-centered interfaces for web and mobile platforms, with attention to usability, accessibility, and performance. • Create and maintain user flows, wireframes, prototypes, mockups, and production-ready UI assets. • Evolve and enforce the design system to ensure consistency across products while enabling rapid iteration. • Drive improvements in design process, tools, and workflows to increase team velocity and quality. • Provide ongoing coaching, feedback, and support to junior and mid-level designers through design critiques, 1:1s, and collaborative sessions. • Help define career growth paths, training opportunities, and development plans for the design team. • Foster a culture of continuous improvement and design excellence. • Partner with Lead Digital Product Managers to define user problems, shape requirements, and prioritize features that drive value. • Collaborate closely with engineers to ensure smooth handoff of designs and alignment on technical constraints and feasibility. • Facilitate design workshops and co-creation sessions with stakeholders to gather input and align on direction. • Work with internal and external resources to identify knowledge gaps, define learning objectives, and plan studies. • Drive usability testing, interviews, and surveys; synthesize findings into actionable design recommendations. • Influence product strategy by contributing a design perspective to roadmap planning and decision-making. • Use data (quantitative and qualitative) to evaluate the performance of design solutions and iterate for impact. • Advocate for user needs while balancing technical and business constraints. • Clearly articulate design decisions, rationale, and trade-offs to both technical and non-technical stakeholders. • Present concepts and final designs to executive leadership, cross-functional teams, and external partners as needed. • Create documentation and storytelling assets that align teams and build shared understanding.

🎯 Requirements

• Minimum of 5+ years of professional experience in UI/UX or product design, with a strong portfolio demonstrating design thinking, systems-level design, and shipped digital products across web and/or mobile. • Experience leading design initiatives or managing/mentoring junior team members. • Ability to set a high design bar while supporting team growth. • Demonstrated experience developing, scaling, or maintaining design systems in complex product ecosystems. • Hands-on experience or active collaboration with research functions; familiarity with qualitative and quantitative methods. • Bachelor’s or Master's degree in Design, Human-Computer Interaction (HCI), Interaction Design, Visual Design, or related field (or equivalent practical experience)

🏖️ Benefits

• Paid Vacation and Sick Time • 11 Paid Holidays • 401(k) with Company Match • Medical, Dental, and Vision Benefits • Flexible Spending Account (FSA) • Disability Benefits • Life Insurance, Critical Illness, Accident • Employee Assistance Program (EAP) • Tuition Reimbursement, Professional Development