IT Engagement Coordinator

🔥 14 minutes ago

🇺🇸 United States – Remote

💵 $66.5k - $92k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Horace Mann

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1945

💸 Finance

📚 Education

Insurance • Finance • Education

Horace Mann is a company that provides comprehensive insurance and financial solutions tailored for educators and public sector workers. The company offers a wide range of insurance options including auto, home, renters, liability, life, and supplemental insurance. In addition to insurance, Horace Mann provides retirement and financial strategies, such as 529 College Savings Plans, investment management, and student loan solutions designed specifically to help educators. They are committed to supporting educators through various programs, workshops, webinars, and partnership initiatives that aid in professional and personal financial wellness. Horace Mann is recognized for its strong financial stability and ethical governance practices, ensuring security and privacy for its nearly one million educator clients across the nation.

📋 Description

• Serve as the primary intake liaison for Digital and IT requests, ensuring requests are captured, clarified, categorized, and routed appropriately. • Coordinate intake activities and facilitate the flow of work from request through delivery. • Ensure intake artifacts are complete, accurate, and actionable. • Contribute to intake decisions within established governance and prioritization frameworks. • Partner with Business Analysts (BA), User Experience & Design (UXD), Quality Assurance (QA), and development teams during early discovery and planning activities to reduce rework and improve delivery readiness. • Support communication and coordination between business stakeholders and delivery teams, ensuring questions, issues, risks, and changes are effectively communicated, tracked, and resolved. • Maintain visibility across multiple initiatives, projects, enhancements, and operational workstreams.

🎯 Requirements

• Bachelor's degree in Business, Information Technology, Computer Science, or a related field; or equivalent combination of education and experience. • Typically 2–5 years of experience in IT delivery operations, project coordination, intake management, workflow management, business analysis support, or related roles. • Experience working within software delivery environments and supporting cross-functional teams. • Exposure to Agile, Scrum, or other modern delivery methodologies preferred. • Ability to build strong working relationships across business and technology organizations. • Excellent verbal and written communication skills. • Strong analytical and problem-solving skills.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development