Customer Advisor – Full-Time, German-Speaking

🔥 3 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Customer Advisor

🗣️🇩🇪 German Required

Where this job comes from

Posted on HORBACH's careers page ↗HORBACH's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

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Logo of HORBACH

HORBACH

501 - 1000 employees

Founded 1983

💼 Consulting

💸 Finance

🛡️ Insurance

Consulting • Finance • Insurance

HORBACH is a financial consulting company headquartered in Germany, offering services to both private and corporate clients. They specialize in financial planning, insurance, and investment advice, with a focus on personalized financial solutions. With over 40 centers across 29 cities, HORBACH provides expert consultancy for professionals, including educators and healthcare workers.

📋 Description

• Guide new customers from initial contact through to personalized financial planning. • Conduct advisory consultations, assess protection and retirement planning needs, and develop tailored solutions. • Work according to established standards, document processes, and ensure smooth execution. • Serve as the primary point of contact, respond reliably to customer inquiries, and follow up on customer relationships. • Structure processes, support the team, and contribute to the continuous improvement of workflows.

🎯 Requirements

• High school diploma, completed commercial apprenticeship, or an equivalent or higher-level qualification. • Reside in Germany. • Structured, responsible, and solution-oriented approach to work. • Reliable, professional, and friendly communication— in person, by phone, and digitally. • Willingness to work within clear systems and defined processes. • Ability to take ownership and complete tasks thoroughly. • Experience in customer advisory services, sales, or financial services is a plus but not required.

🏖️ Benefits

• Structured work environment: Clear processes, defined responsibilities, and well-organized workflows. • Systematic onboarding: Comprehensive, practical training with clear guidelines and tools. • Reliable team that works collaboratively based on accountability, communication, and trust. • Performance-based compensation with uncapped earning potential. • Opportunity to work remotely with a clear focus on results. • Digital tools and an environment that promotes efficiency and growth.

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